Table of Contents

Preface xi

Acknowledgements xiii

Introduction 1

Part One, The Situation 7

1 Emerging Threats and Hazards 9

2 Operating Contexts - Command and Coordination 23

3 The Challenge Ahead 37

4 Risk-Based Planning 49

Part Two, Decision-Making 57

5 Situational Awareness 59

6 Decision Theory 71

7 Application of FEMA's Community Lifelines 93

Part Three, Adversity to Sound Judgment 107

8 Crisis Stress and Effect on Judgment 109

9 Overcoming Stress to Optimize Performance 119

Part Four Crisis Leadership 131

10 Profiles in Crisis Leadership 133

11 Attributes of a Crisis Leader 157

Part Five, A Safe and Secure Tomorrow 177

12 Preparedness 179

13 Building Resilience 189

14 Navigating from Crisis to Recovery 211

Index 219

About the Author

Bob Campbell, PE, is an internationally renowned speaker, strategist, and consultant for crisis leadership and preparedness. As the founder and CEO of Alliance Solutions Group, Inc., he leads an exceptional team of professionals in delivering emergency preparedness, health, safety and environmental (HSE) solutions to government and private entities worldwide. He has 25 years of experience collaborating with public safety, private, federal, and international organizations to build resilient and prepared organizations and communities through all-hazard, risk-based planning, training, exercises, consultation, and innovations such as the ArgusElite ^(R) hazard-sensing and mapping unmanned aircraft system. He previously served in the U.S. Air Force as a Bioenvironmental Engineer responsible for environmental, health, safety, and emergency preparedness programs.