Table of Contents

1. Introduction. 2. What It Means to Be Culturally Competent. 3. Working with Culturally Diverse Clients. 4. Understanding Racism, Prejudice, and White Privilege. 5. Understanding Culture and Cultural Differences. 6. Working with Culturally Diverse Parents and Families. 7. Culturally Sensitive Treatment with Children. 8. Bias in Service Delivery. 9. Mental Health Issues. 10. Treating Victims of Ethnic Conflict, Genocide, and Mass Violence. 11. Working with Latino/a Clients: An Interview with Roberto Almanzan. 12. Working with Native American Clients: An Interview with Jack Lawson. 13. Working with African American Clients: An Interview with Veronique Thompson. 14. Working with Asian American Clients: An Interview with Dan Hocoy. 15. Working with Arab and Muslim American Clients: An Interview with Marwan Dwairy. 16. Working with South Asian American Clients: An Interview with Sumana Kaipa. 17. Working with White Ethnic Clients: An Interview with the Author. 18. Some Closing Thoughts.

About the Author

Jerry V. Diller has been teaching for over 30 years at all levels of higher education. He has been on the faculty at The Wright Institute, University of California at Berkeley; University of Oregon and Lane Community College in Eugene, Oregon. He was awarded the "Innovation of the Year Award" for teaching at Lane Community College. In his private practice he has been a partner in Multicultural Associates, a consulting and training organization focusing on issues of cultural diversity and social justice. Jerry V. Diller has been teaching for over 30 years at all levels of higher education. He has been on the faculty at The Wright Institute, University of California at Berkeley; University of Oregon and Lane Community College in Eugene, Oregon. He was awarded the "Innovation of the Year Award" for teaching at Lane Community College. In his private practice he has been a partner in Multicultural Associates, a consulting and training organization focusing on issues of cultural diversity and social justice.