Table of Contents

Introduction. Section I: FOUNDATION. 1. Understanding Yourself and Others. 2. Ways of Understanding and Perceiving Self and Others. 3. Values, Ethics, and Legal Obligations. 4. Professionalism and Professional Relationships. Section II: BUILDING PROFESSIONAL RELATIONSHIPS. 5. Developing Relationships. 6. Foundational Interpersonal Skills. 7. Beginning and Ending a Meeting. 8. Demonstrating Active Listening. Section III: EXPLORING AND ASSESSING WITH CLIENTS. 9. Using Questions. 10. Exploring and Discovering. 11. Thinking about Readiness and Motivation. Section IV: DEFINING THE FOCUS. 12. Identifying Key Problems or Challenges. 13. Establishing Goals. Section V: DOING, EVALUATING, AND ENDING THE WORK. 14. Taking Action. 15. Evaluating and Ending Professional Relationships. Appendix A: Practice Evaluation Scales. Appendix B: Overall Practice Evaluation Form. Glossary. References.

About the Author

Valerie Nash Chang, Ph.D., LCSW, LFMT, TSTA, is Emeritus Professor at Indiana University School of Social Work. An experienced professional as well as a respected educator, Dr. Chang has worked as clinician, supervisor, consultant, and trainer. She has been recognized with numerous awards for teaching excellence, including the Helen Lees Teaching Award, Faculty Colloquium on Excellence in Teaching, Teaching Excellence Recognition Award, Indiana University President's Award for Teaching Excellence, and Indiana University Trustee Teaching Award. Dr. Chang is the author of several books and has published many articles. She is a frequent presenter at national and international conferences, where she offers expertise based on more than 40 years of working with individuals, couples, and families and teaching undergraduate and graduate courses. Carol L. Decker, Ph.D., MSW, MS, is a retired associate faculty member at Indiana University School of Social Work and an assistant research scientist at Indiana University School of Nursing. Her background includes experience in both education and medical social work practice. Her work focuses on intervention programs for cancer survivors of all ages and their families. She has published several journal articles and presented her work at national conferences. Sheryn T. Scott, Ph.D., Licensed Clinical Psychologist and Marriage and Family Therapist, is Associate Professor at Azusa Pacific University. Dr. Scott serves as the Chair of the Department of Graduate Psychology and is the former Director of Clinical Training. In addition to her experience as an educator, Dr. Scott draws on more than 35 years of experience as a clinician, supervisor, consultant, and trainer. Her clinical work has focused on counseling those who have experienced interpersonal violence and developing interventions for those who are experiencing relationship difficulties. She is the co-author of another book with Valerie Nash Chang and has presented numerous papers, workshops, and posters at national and international conferences.