CONTENTS
CHAPTER 1 Getting Started: Overview of the Project
CHAPTER 2 Building the Business Case: Measuring the
Impact on the Business
CHAPTER 3 Evaluating Risk: Understanding What
Can Go Wrong
CHAPTER 4 Selecting a Strategy: Setting the Direction
CHAPTER 5 Build an Interim Plan: Don’t Just Sit
There, Do Something
CHAPTER 6 Writing the Plan: Getting It Down on Paper
CHAPTER 7 Administrative Plan: Orchestrating the Recovery
CHAPTER 8 Crisis Management Plan: Minimizing the Damage
CHAPTER 9 Technical Recovery Plan: Putting Humpty
Dumpty Back Together Again
CHAPTER 10 Work Area Recovery Plan: Getting
the Office Up and Running
CHAPTER 11 Pandemic Plan
CHAPTER 12 Emergency Operations Center: Take Control
of the Situation
CHAPTER 13 Testing Your Plans: Test, Test, Test
CHAPTER 14 Electrical Service: Keeping the Juice Flowing
CHAPTER 15 Telecommunications and Networking:
Your Connection to the World
CHAPTER 16 Vital Records Recovery: Covering Your Assets
CHAPTER 17 Data: Your Most Irreplaceable Asset
CHAPTER 18 Workstations: The Weakest Link
CHAPTER 19 Customers: Other People to Worry About
CHAPTER 20 Suppliers: Collateral Damage
CHAPTER 21 Fire: Burning Down the House
CHAPTER 22 Human Resources: Your Most Valuable Asset
CHAPTER 23 Health and Safety: Keeping Everyone Healthy
CHAPTER 24 Terrorism: The Wrath of Man
Index
About the Authors
Michael Wallace (Columbus, OH) is VP of Application Engineering at Result Data, an IT strategy, business intelligence, and disaster recovery consulting firm. He is a member of the Contingency Planners of Ohio and the Project Management Institute.
Lawrence Webber (Columbus, OH) is a Certified Project Manager (CPM), a Master Business Continuity Professional (MBCP), and Director of Programs and Processes for System Design Advantage.
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