The Need for Diversity Measurement:The business case for
diversity;Introduction to diversity measurement. The Diversity
Return on Investment (DROI) Process:Introduction to the diversity
ROI process;Planning and collecting data;Evaluating diversity's
contribution;Track and assess progress.
Building a Diversity Scorecard:Basic diversity scorecard;Diversity
leadership commitment perspective; Workforce profile perspective;
Workplace culture/climate perspective;Learning and growth
perspective;Diverse customer/community partnership
perspective;Financial impact perspective;Building your diversity
scorecard. Implementation Issues: Achieving strategic alignment
from Top to Bottom;Implementing the Diversity Scorecard
Process.Appendix:Hubbard Diversity Measurement & Productivity
Institute
* Applies the well-known scorecard method to diversity
* Provides a step-by-step approach to measuring the benefits of
diversity and converting that into actual dollars
* Supplies tools to identify the key indicators for measurement and
how to measure them effectively
Dr. Edward E. Hubbard, Ph.D., is President and CEO of Hubbard & Hubbard, Inc., Petaluma, CA, an international organization and human performance-consulting corporation that specializes in techniques for applied business performance improvement, workforce diversity measurement, instructional design and organizational development.
"...In The Diversity Scorecard Dr. Hubbard takes us from theory to practice. His metrics cover demographics, climate, internal/external diversity, and suppliers. While most works focus on one particular sector this book uniquely provides strategy, tactics, and communication approaches for all types of organizations...Now you can develop your own diversity scorecard from beginning to end by following the guidance in this book. It will be among the most frequently used sources in my library." --Dr. V. Robert Hayles, Effectiveness/Diversity Consultant; Co-author: The Diversity Directive: Why Some Initiatives Fail and What to Do About It "Edward Hubbard's book is a timely and invaluable contribution to the literature about diversity. It will assist organizations in determining the return on investment of diversity programs as rigorously as they do for other parts of their business." --Price M. Cobbs, M.D. "By following the suggestions in The Diversity Scorecard, organizations will be able to view and assess diversity management in the same manner as all other operations that are critical to their success. His approach provides a common language for executives, diversity practitioners, and resource managers that allows for a true objective measurement of the impact that diversity management has on the success of any organization." --Harry R. Gibbs, M.D., Vice President for Institutional Diversity, The University of Texas M. D. Anderson Cancer Center "Dr. Hubbard's book provides a unique approach to aligning Diversity Initiatives with your critical business initiatives. Full of practical tools, complex yet easy to grasp methodologies, this book presents a framework aimed at ensuring targeted, measurable outcomes." -- Je A'nna McCardie "Dr. Hubbard has written a practical, straight-forward book which provides a roadmap to help people manage and measure diversity performance. What makes this book especially worthwhile is that he conveys his ideas in terms that line managers and senior executives will understand and that is how diversity adds value to organization performance and the bottom line." -- Emilio Egea, Vice President Human Resources, Prudential Financial "Diversity practitioners desiring to apply the balanced scorecard approach in the Diversity arena, or to enhance their thinking about "Diversity measurements", will find Ed Hubbard's latest work to be helpful. Without a doubt, this book is a significant contribution to the continuing evolution of the discussion about measurements and Diversity." - Dr. R. Roosevelt Thomas, President, American Institute for Managing Diversity
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