Promotional Information

Documents the experiences and outcomes of the work of volunteer advocates in an ombudsman program in nursing facilities.

Table of Contents

Introduction
Procedures and Characteristics of the Sample
Pathways to Volunteering: Interests and Skills of Volunteers
Expected and Actual Difficulties of Volunteer Advocates
Social-Psychological Outcomes of Volunteering: Effects of Demographic Characteristics, Training/Education Activities, and Participation
Correlates of Primary Orientations of Volunteers
Advocacy for the Aged in the Country and in the City
Role Orientations, Attributions to Nursing Facility Personnel, and Unresolved Complaints of Volunteers
Support from Others and Efficacy of Volunteers
Training/Education Activities, Efficacy, and Worry Among Volunteers
Images of Volunteerism: Personal Descriptions of Benefits, Advice, and Recommendations
Concluding Thoughts about Implications for Practice
References
Index

About the Author

PAT M. KEITH is Professor of Sociology, Iowa State University.

Reviews

?The meticulous, methodical, detailed, and most conscientious description of methods of data collection and analysis will make positivist methodologists very happy....Although the intended audience is not explicitly identified, the book should thus be most useful to state ombudsman administrators responsible for training volunteers on whom the success or failure of the ombudsman program rests.?-Intimate Relationships, Family, and Life Course

"The meticulous, methodical, detailed, and most conscientious description of methods of data collection and analysis will make positivist methodologists very happy....Although the intended audience is not explicitly identified, the book should thus be most useful to state ombudsman administrators responsible for training volunteers on whom the success or failure of the ombudsman program rests."-Intimate Relationships, Family, and Life Course