About the Author

Shana Lebowitz Gaynor launched the HR Insider column for Insider and continues to cover career development, leadership, human resources management, and workplace culture. She's published guides to getting hired at Goldman Sachs, features on the hybrid workplace, and an analysis on burnout among American workers. She's also moderated events at the Harvard Business School Club of New York, the ASU+GSV Summit, and the exclusive women's network Chief. Her passion is helping people feel happier at work and reclaim agency in their careers.