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I. GENERAL SECURITY MANAGEMENT: General Principles of Organization; Organizational Structure; Security's Role in the Organization; The Director's Role; The Security Supervisor's Role; The Individual Security Employee; II. SECURITY PERSONNEL MANAGEMENT: Hiring Security Personnel; Job Descriptions; Training; Discipline; Motivation and Morale; Promotions; Communication; Career vs. Noncareer Personnel; III. OPERATIONAL MANAGEMENT: Planning and Budgeting; Program Management; Risk Analysis; The Security Survey; Office Administration; Written Policies and Procedures; Computers and Security Management; Statistics as a Security Management Tool; IV. PUBLIC RELATIONS: Selling Security Within the Organization; Relationship with Law Enforcement; Relationship with the Industry; Community Relations; V. MISMANAGEMENT: Jackass Management Traits; Appendix; Index
* Includes a new chapter on the use of statistics as a security management tool * Contains complete updates to every chapter while retaining the outstanding organization of the previous editions * Recommended reading for The American Society for Industrial Security's (ASIS) Certified Protection Professional (CPP) exam
Charles "Chuck" Sennewald, an independent security management consultant, graduated from the US Army's Military Police School in 1949 and has held various positions in law enforcement and security, including assignments as a vice investigator with the Los Angeles County Sheriff's Department, security director of a major department store chain, and chief of campus security with the Claremont Colleges. He earned his BS degree in Police Science and Administration at California State University at Los Angeles. He is also the author of numerous security industry books, including the Butterworth-Heinemann titles: The Process of Investigation, Shoplifting, Security Consulting, and Effective Security Management. Mr. Sennewald, a Certified Security Consultant (CSC) and Certified Protection Professional (CPP) is the founder and first president of the International Association of Professional Security Consultants (IAPSC) and a member of ASIS International.