You Can't Leave Your Feelings at Home; We "Can't All Just Get Along"; Affirmative Introspection - Taking a Look Inside; Self-Governance - Getting a Handle on Your Feelings; Intercultural Literacy - Reading Others Accurately; Social Architecting - Enrolling and Engaging Others; Coaching Individuals for Emotional Intelligence in Your Diverse Workplace; Coaching Teams for Emotional Intelligence in Your Diverse Workplace.
Lee Gardenswartz, PhD, and Anita Rowe, PhD, are co-partners in the management consulting firm Gardenswartz & Rowe. Pioneers in the field of diversity training, they have worked with such clients as Starbucks and Harvard Medical School, and co-authored five books, including the award-winning Managing Diversity. Jorge Cherbosque, PhD, co-director of the Staff and Faculty Counseling Center at UCLA, is an active consultant whose diverse clients include the Young Presidents Organization, Target Corporation, and Wells Fargo. All are partners in the Emotional Intelligence and Diversity Institute.
All I have to say is, "Wow, this book is a home run." I will make
this required reading for my management staff as we strive to
increase team effectiveness and performance through emotional
intelligence - and also serve our external customers through a
better understanding of their needs and wants.--Tony Jenkins,
Market President, Blue Cross Blue Shield of Florida
Clear, concise, practical, and user-friendly. This book is a "must
have" for anyone in the organization who wishes to "master the
self" to effectively work with diverse colleagues, clients, and
shareholders. If you can read only one book this year, I recommend
this book be the one.--Christine French, Executive Director,
Diversity Leadership Alliance
I would recommend this book to anyone who is interested in and
willing to take the risk and opportunity to discover their own
strengths and weaknesses, beliefs and biases, and values and fears,
for the purpose of becoming a better person, communicator, and
manager.--Linda C. Avila, Director, UCLA Staff Affirmative Action
Office
Makes the topic of emotional intelligence and diversity accessible
to all and easily applied in the workplace, at all levels of an
organization. The authors have mastered the art of educating us
about how best to manage our emotions in a diverse world and use
them to build positive working relationships.--Robert C. Amelio,
Vice President, Diversity and Talent Management, Dana-Farber Cancer
Institute
Offers a vision of how we should understand ourselves and others.
The information and questions presented are amazingly effective at
helping people connect. Our global society is in need of this type
of awakening, understanding, and training.--Timothy E. Findley,
EdD, MBA, Division Director, Diversity and Inclusion, Norton
Healthcare
The authors' Emotional Intelligence and Diversity model gives
leaders (and all employees) the skills and tools necessary to
successfully manage the complex emotions that impact all of our
daily interactions. Those who use their tools can transform
workplaces into welcoming work environments where diversity and
creativity can thrive.--Cory A. Cancila, 1st Vice President -
Employee Relations, Equity Residential
The exercises are relevant and affirming in helping people
understand how to foster better outcomes. And best of all, they
offer tools to use this newfound energy in real time! I highly
recommend this book to anyone who wants to grow and prosper in this
global environment.--Jayna Johnson, Senior Manager, Global
Diversity for a multinational corporation
This book has changed my approach in working with clients. It has
provided me with a more comprehensive view and practical exercises
to consider. It has made the topic of emotional intelligence more
user-friendly and practical--Marjorie Trogdon Shock, LCSW, Academic
and Staff Assistance Program Therapist, University of California,
Davis Medical Center
|
Ask a Question About this Product More... |
|
