1. E-tutoring: Introduction and Context. 2. Emotional Intelligence and its Value for Tutors in Higher Education. 3. The Utility of the Mayer-Salovey-Caruso Emotional Intelligence Test (MSCEIT) for Identifying Effective Tutors in Online and Blended Learning Contexts. 4. Emotional Intelligence: Trait-Based Models and their Utility for Tutors in Online and Blended Learning Contexts. 5. Motivation and the Adult Learner in Online and Blended Learning Environments. 6. Analysis of Prominent Distance Education Theorisations to Explore Developing Relations in Online and Blended Learning. 7. Effective Teaching in Online and Blended Learning Environments. 8. E-tutor Competences, Skills and Beliefs. 9. Developing Effective E-tutors. 10. Emotionally Intelligent Tutoring. 11. Emotionally Intelligent Tutors and Tutoring: A Summary and Concluding Thoughts. Appendix 1 - An Andragogical Model for Adult Learners Studying in Blended Learning Contexts. Appendix 2 - Course Experience Questionnaire. Appendix 3 - Revised Study Process Questionnaire (R-SPQ)
Andrew Youde is Acting Head of Department of Education and Community Studies at the University of Huddersfield, UK.