Co author of The Etiquette Advantage in Business and author of the US bestseller Essential Manners for Men, he conducts etiquette seminars throughout America. He does hundreds of media interviews annually (Wall Street Journal, USA Today, New York Times) on topics ranging from nose blowing etiquette to the business ethics of corporate America's CEOs.
"Most of us could stand to be reminded once in a while to be nice
to each other."--Chicago Sun-Times
"Thorough...straightforward....Resolving those hot-button issues...may well prevent a public flame-out."--New York Times