Table of Contents

• How Did We Get Here?
• Some Key Ideas Behind Experience-Centered Design
• Making Sense of Experience in Experience-Centered Design
• Experience-Centered Design as Dialogue
• What do We Mean by Dialogue?
• Valuing Experience-Centered Design
• Where Do We Go from Here?

About the Author

Dr Peter Wright is Professor of Social Computing in the Computer Science Department at Newcastle University. He has published widely in interaction design and user research and is best known for his work on theory and methods for experience-centred design. His current projects focus on the design of health and social technologies. John McCarthy is a Senior Lecturer in the Department of Applied Psychology, University College Cork. He has held a visiting fellowship at University of York, UK and a visiting professorship at Södertörns University in Stockholm. His current research is in conceptualizing experience-centered design and exploring conceptual and methodological challenges of understanding experience.