PART 1 - UNDERSTANDING INCLUSION AND DIVERSITY 1.1 What is
inclusion and what is diversity (I&D) 1.2 How to understand the
baseline for inclusion and diversity 1.3 How to set up a structure
for inclusion and diversity
PART 2 - HOW TO PUT THE
I&D APPROACH INTO PRACTICE 2.1 How to embed I&D into
the business strategy 2.2 Why it is important to set targets and
measure success 2.3 Why organisations tend to start with gender
diversity 2.4 The value of diversity groups
PART 3 -
BEHAVING AND LEADING INCLUSIVELY AS A LEADER 3.1 How to focus
on inclusive behaviour 3.2 How to be inclusive when communicating
3.3 How to be aware of our behaviour when working with others 3.4
How to respect cultural differences 3.5 How to respond to I&D
in times of change
PART 4 - BUILDING AN I&D
APPROACH WITH LEADERS, EMPLOYEES, CUSTOMERS AND SUPPLIERS 4.1
How to engage leaders 4.2 Attracting, developing and retaining
talent 4.3 Bringing customers and suppliers on the I&D journey
Vikki Leach is Director of Inclusion and Diversity at Zalando and a senior professional with over 15 years' experience in global organisations for Inclusion & Diversity and Corporate Social Responsibility. She is a member of Henley Business School and has been shortlisted for both Head of Diversity of the Year at the European Diversity Awards and Diversity Leader of the Year at the Tech Leaders Award.
"This is the book I was always looking for!! When I first started
my D&I journey I had so many questions and this book expertly
answers all of them. It lays out all the steps to build a
successful D&I program in a way that is easy to understand. The
mix of interviews and theory lets me know that I am not alone in
what sometimes feels like a lonely path. The focus on behaviours
will help D&I practitioners create safe spaces to have the hard
but necessary conversations. This is the perfect companion for any
D&I practitioner." Vusa Tebe, D&I Practitioner
"This book "decodes" the very topical subject of I&D, in an
engaging, easy read. It not only provides loads of insights, but
great practical tips. We are living in a time of change. We need to
build back better. Business has to be sustainable to survive and
inclusion for all is at the heart of this. I recommend it to
leaders and practitioners alike - time is ticking down to achieve
the United Nations Sustainable Development Goals by 2030 where no
one is left behind." Richard Poston, Chief Executive Officer and
Founder at Kodiak Communications Ltd
"This book is a great practical guide. It gives clear tangibles on
how to take action, and steps to take to make real impact. I highly
recommend this book to anyone looking to learn about inclusion and
diversity and making a difference." Nikki Walker, CEO, Quality
Compliance Systems (QCS)
"A truly inspiring read on how to drive meaningfully sustainable
change by seeing diversity as the art of thinking independently
together, and a sense of belonging as the heartbeat that drives
inclusion. With diversity and inclusion being so imperative to
personal, business, social, and economic growth I highly recommend
it to anyone who is looking to get into the topic." Caroline
Frankum, CEO, Profiles Division, Kantar
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