Introduction vii
The Fable 1
Luck 3
Part One: Underachievement 5
Part Two: Lighting the Fire 27
Part Three: Heavy Lifting 115
Part Four: Traction 171
The Model 185
An Overview of the Model 187
Team Assessment 191
Understanding and Overcoming the Five Dysfunctions 195
A Note About Time: Kathryn’s Methods 221
A Special Tribute to Teamwork 223
Acknowledgments 225
About the Author 228
PATRICK M. LENCIONI is the pioneer of the organizational health movement and the author of 13 best-selling books, including The Advantage, The Ideal Team Player, and The Six Types of Working Genius. For the past 25 years, Pat and his firm, The Table Group, have provided leaders with products and services to make their organizations more effective, their teams more cohesive, and their employees more fulfilled. Fascinated with the nature of jobs since his youth, he believes that one of the best ways to impact culture and society is through greater engagement and dignity at work.
To learn more about Patrick and The Table Group, please visit www.tablegroup.com.
In keeping with the parable style, Lencioni (The Five Temptations
of a CEO) begins by telling the fable of woman who, as CEO of a
struggling Silicon Valley firm, took control of a dysfunctional
executive committee and helped its members succeed as a team. Story
time over, Lencioni offers explicit instructions for overcoming the
human behavioral tendencies that he says corrupt teams (absence of
trust, fear of conflict, lack of commitment, avoidance of
accountability and inattention to results). Succinct yet
sympathetic, this guide will be a boon for those struggling with
the inherent difficulties of leading a group. Building a cohesive
team is not complicated, declares Lencioni, president of his own
management consulting firm and author of The Five Temptations of a
CEO. Departing from the dry, theoretical writing of many management
books, he presents his case in the context of a fictional
organization, and in doing so succeeds at communicating his ideas.
The story is about a female CEO who is hired to bring together a
dysfunctional executive staff to work as a team in a company that
just two years earlier had looked promising. The scenarios that
follow are recognizable and can be applied anywhere teamwork is
involved, whether it is a multinational company, a small department
within a larger organization, or a sports team. The five
dysfunctions discussed are absence of trust, fear of conflict, lack
of commitment, avoidance of accountability, and inattention to
results. At the end of the story, the main points are summarized,
and clearly written suggestions and exercises are offered to help,
bring about change. Concise and easy to follow, this book is
recommended for academic and public libraries with management
collections and for anyone who is a member of a team that needs
improvement.
—Bellinda Wise, Nassau Community College Library, Garden City, NY
Library Journal, April 15, 2002 "... gripping... highly
recommended."
—Talent Engagement Review, June 2011 "... an entertaining quick
read filled with information easy to digest...."
—The Star Online, 12 August 2003 "... there is a lot of good sense
in this book... certainly offers some useful pointers...."
—Supply Management, 28 March 2002 "... is worth exploring...."
—Progress, Summer 2002
"[...] Das Besondere an diesem Buch sind jedoch nicht die Inhalte,
sondern es ist die Art der Vermittlung von Know-How und
Praxiswissen. Lencioni gelingt dabei das Kunststück,
Sachinformation in ein packendes Fallbeispiel zu verpacken - eine
Eigenschaft, die er mit vielen amerikanischen Autoren teilt. Das
erleichtert die Identifizierung des Lesers mit den Erkenntnissen
und sorgt fü eine ganze Reihe von Aha-Erlebnissen.[...]
Dankenswerterweise lässt Lencioni den Leser dabei nicht allein mit
einer spannenden Prosa, sondern liefert zudem auch Hinweise zur
praktischen Realisierung des Erlernten." (personalmagazin, 07/2007)
In keeping with the parable style, Lencioni (The Five Temptations of a CEO) begins by telling the fable of woman who, as CEO of a struggling Silicon Valley firm, took control of a dysfunctional executive committee and helped its members succeed as a team. Story time over, Lencioni offers explicit instructions for overcoming the human behavioral tendencies that he says corrupt teams (absence of trust, fear of conflict, lack of commitment, avoidance of accountability and inattention to results). Succinct yet sympathetic, this guide will be a boon for those struggling with the inherent difficulties of leading a group.
Building a cohesive team is not complicated, declares Lencioni,
president of his own management consulting firm and author of
The Five Temptations of a CEO. Departing from the dry,
theoretical writing of many management books, he presents his case
in the context of a fictional organization, and in doing so
succeeds at communicating his ideas. The story is about a female
CEO who is hired to bring together a dysfunctional executive staff
to work as a team in a company that just two years earlier had
looked promising. The scenarios that follow are recognizable and
can be applied anywhere teamwork is involved, whether it is a
multinational company, a small department within a larger
organization, or a sports team. The five dysfunctions discussed are
absence of trust, fear of conflict, lack of commitment, avoidance
of accountability, and inattention to results. At the end of the
story, the main points are summarized, and clearly written
suggestions and exercises are offered to help, bring about change.
Concise and easy to follow, this book is recommended for academic
and public libraries with management collections and for anyone who
is a member of a team that needs improvement.
-Bellinda Wise, Nassau Community College Library, Garden City,
NY (Library Journal, April 15, 2002)
"...there is a lot of good sense in this book... certainly
offers some useful pointers...."
(Supply Management, 28 March 2002)
"...is worth exploring...."
(Progress, Summer 2002)
"...an entertaining quick read filled with information easy
to digest...."
(The Star Online, 12 August 2003)
"[...] Das Besondere an diesem Buch sind jedoch nicht die Inhalte,
sondern es ist die Art der Vermittlung von Know-How und
Praxiswissen. Lencioni gelingt dabei das Kunststuck,
Sachinformation in ein packendes Fallbeispiel zu verpacken - eine
Eigenschaft, die er mit vielen amerikanischen Autoren teilt. Das
erleichtert die Identifizierung des Lesers mit den Erkenntnissen
und sorgt fu eine ganze Reihe von Aha-Erlebnissen.[...]
Dankenswerterweise lasst Lencioni den Leser dabei nicht allein mit
einer spannenden Prosa, sondern liefert zudem auch Hinweise zur
praktischen Realisierung des Erlernten." (personalmagazin,
07/2007)
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