Table of Contents

ACKNOWLEDGEMENTS.

FOREWORD.

INTRODUCTION.

PART ONE: MESSY BUSINESS.

1 The Matrix.

Looking Outside-In.

Looking Inside-Out.

Notes.

2 Entangled Freedom.

World on Edge.

Imagine There’s No Country.

The Tyranny of Intimacy.

Notes.

3 Cathedrals and Cafes.

Net Influence.

Treading Water.

Eyes on the Ball.

Che sera, sera! Whatever will be, will be.

From Atoms to Ecosystems.

Bazaars, Brains, Brands and Brakes.

Symbiotic Design.

Who’s in Charge Anyway?

Missed Steps in the Dance.

Liberating Enterprise.

Network Mastery.

Participative Architectures.

Closer than Close.

Networks, Narratives and Navigation.

Notes.

PART TWO: CHANGING MINDS.

4 Certainty Traps.

All Change.

Notes.

5 Reinventing the Present.

Notes.

6 Responsiveness Rules.

Notes.

7 Click!

Notes.

PART THREE: THE FIVE LITERACIES.

8 Literacy I – Networked Intelligence.

Catching the Future.

Zero Geography.

Infolust.

And Citizens?

Designing Viability.

Notes.

9 Literacy II – Futuring.

Thinking Matters.

Deep Structural Patterns.

And Yet Still Deeper....

Views from the Future.

Notes.

10 Literacy III – Strategic Navigation.

Planning in Real Time.

Imitating Nature.

Strategic Activism.

Exit the White Knight.

(Re)defining Management.

(RAISE)ing Consciousness.

Navigating Emergence.

Upgrading Thinking....

ChangeBrains and Strategic Decision Theatres.

Notes.

11 Literacy IV – Deep Design.

Bits and Pieces We Pay For.

The Vital Stuff (Or Method).

Using Knowledge Designer.

The Art of Strategic Conversation.

Seeing Through Another’s Eyes.

Growing Coherence.

Integrating Multiple Perspectives.

Operationalising Deep Design.

Notes.

12 Literacy V – Brand Resonance.

Markets are Conversations.

Brand New World.

Wild about Work.

Notes.

PART FOUR: ESCAPE VELOCITY.

13 Cracking the Code.

Notes.

FURTHER READING.

INDEX.

About the Author

Richard David Hames is a strategic futurist, corporate philosopher and ‘whole system’ knowledge designer. Working at the interface between organizations and society, and frequently transcending both history and ideology, he is widely considered to be among the world’s most innovative intellectuals.
An Australian citizen, educated in Europe and domiciled in Thailand, Richard is Honorary President of The Hames Group (a globally-distributed think-tank and design laboratory comprising thought leaders from all fields of human endeavor) and the Director of Thoughtpost EDGE.
Richard’s early international experience as a business strategist was inspired by a close professional friendship with the legendary Dr W Edwards Deming. Today, he specialises in the reinvention and renewal of the more toxic conventions underpinning 250 years of industrial capitalism. An authority on the ‘deep design’ of strategically viable solutions for business and government in the knowledge society, Richard has built an enviable reputation as a leadership strategist with a range of clients spanning the globe and in all sectors of the economy. He is a personal mentor to Presidents, Heads of State, and some of the world’s most innovative CEOs.
For further information about Richard’s ideas and work visit http://www.hamesgroup.com or contact him directly at rdhames@hamesgroup.com.