Table of Contents

Preface; Introduction; Food and beverage operations and management; Concept develpoment; Product development; Operational areas, equipment and staffing; Food production; Beverage provision; Food and beverage service; Events, conferencing and banqueting; Performance appraisal; Strategic decision making; Annexes; Bibliography; Index

About the Author

Professor of Hospitality Studies at the London School of Tourism, Hospitality and Leisure, University of West London Senior Lecturer in Hospitality Studies, also at the London School of Tourism, Hospitality and Leisure, University of West London

Reviews

Food and Beverage Management 3/e is a fantastic insight into the mechanics behind the all operational and management aspects of Food and Beverage. The range of this book is vast and covers an amalgamation of traditional styles and more modern techniques. This book is a concise, inspiring and educational read on the wonderful world of Food and Beverage Management’ Ashley Shaw, House Manager, The Westbury, Mayfair, London

"...great care has been given to detail, topics both current and futuristic and an overall operational view that a student can only cherish, treasure and use well into his or her career... This shall and will remain a brilliant reference ... " Cyrus Todiwala, Chef Patron, Café Spice Namasté, London
“An inexpensive and comprehensive text which should be made compulsory reading for anyone involved in studying about, or working in food and beverage operations. This up to date text manages to effectively combine academic theory and practical application with a focus on the customer, the business and strategy which sets it apart from other texts. I would certainly recommend this book to everyone.” Carole Rodger, Senior Lecturer, Leeds Metropolitan University

"... by far, the most comprehensive and truly informative preparation, for those seriously considering entering the Hospitality business. The book has clearly been complied by professionals who understand the Hospitality business and who are also gifted in preparing each student for a ‘no surprise’ entry into the Hotel industry. "Stephen Boxall, Managing Director, The Ritz, London

"The Food and Beverage text book is extremely useful as it covers everything you need to know about Food and Beverage when it comes to the hospitality, tourism and the events Industry. It explores current trends and justifies their relevance to industry and in particular the text book clearly considers food and beverage operations within a business framework. The book is a conductive tool to be used not only for the theory aspect of education but also assists when learning practical food and beverage skills. The text helps to precisely explain the design, planning and control needed to be considered in food and beverage operations and also explores key topics such as customer service, food production and service methods which are all essential when it comes to the Food and Beverage sector. Definitely a text I would recommend to become an expert in the Food and Beverage field, a brilliant book" Dipna Anand, Lecturer in Catering, West London College, Hammersmith

"Food and Beverage Management is a superb source of information, covering all aspects of the F&B operation, and is particularly useful both for training staff and background reading. The examples are easy to follow, yet detailed enough for all levels of F&B service." Conor O'Leary, Director of Food and Beverage, Hyatt Regency London - The Churchill

“... Education and training within the Food and Beverage Industry is critically important. This text provides dedicated students with a strong foundation in Food and Beverage Management, that in conjunction with practical work experience will assist in developing strong and effective Hospitality Industry leaders.” Kiaran W. MacDonald, General Manager, The Savoy London

“... excellent in every dimension, it truly encapsulates all the elements of todays leading edge in Food and Beverage Management , addressing up to the minute challenges for those in , or entering this great profession , a book of both reference and knowledge , extremely well researched yet delivered in a concise easy to read format.” Francis Green, General Manager, The Landmark Hotel, London

“One only needs to look at the list of sources in the list of acknowledgements to know that this is a book which has been meticulously researched and deserves a place on the desk of anyone with a serious interest in the variety of food and beverage operations.
Although I started my own career in hotel kitchen, restaurant and bar operations, my management development eventually became concentrated in the services of hotel accommodation. I wish a book like this, which so clearly identifies all the stages in food and beverage management from concept to delivery and the supporting services it depends upon, had been available to me when I redressed the balance of my management knowledge. Graham Bamford, General Manager, The Royal Garden Hotel, London.

...Food and Beverage Managementencompasses three very dynamic, interrelated and converging industry sectors, i.e. hospitality, tourism and events. The ten well-structured key chapters provide the foundation, principles and cornerstones of information required as a basis of reference and development of understanding and of strategic decision making, as well as offering a starting point for specific local management situations. The contents are not only seen as a focus of traditions from the past, but a reflection of contemporary f & b management and will be essential reading for further and higher education courses in this field of learning and teaching...Joachim M. Schafheitle, Senior Lecturer, Bournemouth University

“An inexpensive and comprehensive text which should be made compulsory reading for anyone involved in studying about, or working in food and beverage operations. This up to date text manages to effectively combine academic theory and practical application with a focus on the customer, the business and strategy which sets it apart from other texts. I would certainly recommend this book to everyone.”
*Carole Rodger, Senior Lecturer, Leeds Metropolitan University*