Table of Contents

Chapter 1: Generating Competitive Capital
Chapter 2: Turning Knowledge Into Active Intelligence
Chapter 3: It’s a Risky Business
Chapter 4: Determining an SPF: National Considerations
Chapter 5: Determining an SPF: Industry Considerations
Chapter 6: Determining an SPF: Organizational Considerations
Chapter 7: Intelligence Across the Enterprise
Chapter 8: Intelligence Across the Value Chain: Upstream
Chapter 9: Intelligence Across the Value Chain: Downstream
Chapter 10: Installing the Intelligence Program: Structure
Chapter 11: Installing the Intelligence Program: Culture
Chapter 12: Ethics of Intelligence: Keeping Your Hands Clean, by Joanne Gavin

Promotional Information

*The first book to show how competitive intelligence practices can add value to knowledge management systems
*Written for practitioners, the book is filled with real examples from the corporate world
*Demonstrates how corporations can use internal and external information gathering strategically to gain competitive advantage

About the Author

Dr. Helen Rothberg is Associate Professor in the Department of Management at Marist College in Poughkeepsie, NY. She is also a full-spectrum business consultant with expertise in both micro and macro managerial and organizational functions. She does business consultation and seminar development in the areas of competitive intelligence, competitive analysis, strategic planning, shadow and cross-functional teams, and organization development and design. Dr. G. Scott Erickson is Associate Professor, Marketing, at Ithaca College in Ithaca, NY. He has written over 50 scholarly papers and over 80 presentations and has received the Outstanding Reviewer Award from the American Society for Competitiveness Conference.

Reviews

"Comprehensive, well-researched, readable, and a title that says it all. [This book] offers an in-depth discussion of how you can make knowledge management and competitive intelligence work together for competitive advantage." - Harvard Business School Book Report "This book is well written and, in many places, quite witty. Once you start it, you will not want to stop... This book is strongly recommended, particularly for senior IS people whose responsibilities are starting to include more and more CI." - Information Systems Management Magazine "As a manager in charge of offices in three countries, I have to deal with many of the issues addressed in this book. Finding, using, and protecting my organization's intelligence is a constant challenge. From Knowledge to Intelligence has been extremely helpful in organizing my thinking about this challenge." -- Marie Fioramonti, Managing Director/PRICOA Capital Group "This book will reduce ignorance and add new insights to the continual evolution of knowledge leadership, especially on how to develop the capacity for intelligence. By combining their separate expertise in Knowledge Management/Intellectual Capital and Competitive Intelligence, the authors have shaped a most timely and valuable book!" -- Leif Edvinsson, The world's first holder of professorship of Intellectual Capital