Table of Contents

Introduction

Chapter 1 – Rationale. Introduction to themes and definitions

Chapter 2 – Definitions – What is care?

Chapter 3 – Interpersonal issues, self and the therapeutic relationship

Chapter 4 – Lay-professional conflicts

Chapter 5 – User articulation and the caring process

Chapter 6 – Dignity and care

Chapter 7 – Cultural competence and the process of care

Chapter 8 – The value of caring in 21st Century health and nursing practice

References

Index

About the Author

Dr Sally Hayes is Director of Students at the Open University. Her academic career began at Leeds Metropolitan University where she gained experience of working with students at different academic levels within nursing and other health related professions across pre- and post-registration education. She is particularly interested in facilitating the development of all learners, be they students of different disciplines, clinical practitioners or educationalists who base their practice on a journey of lifelong learning through critical reflection. She completed her Doctorate in 2013 which examined educational standards in nursing and is currently preparing a portfolio submission for the Principal Fellow of the Higher Education Academy.


Dr Anne Llewellyn started working life as a Registered Nurse, and worked in Higher Education for over 25 years, primarily in academic roles. She took on various leadership roles in higher education and was awarded Principal Fellow of the HEA in 2015 and University Teaching Fellowship in 2016. Anne was most recently Deputy Director (Learning Development), Student Library Services at Teesside University, a role in which she had responsibility for learning skills development, disability and mental health services, customer services and learning space. She retired from healthcare education in 2020.