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Introduction 1. The world has changed 2. Ensure your website is your marketing strategy 3. Social media has a powerful role to play 4. Reach a potentially vast audience for virtually no extra cost 5. Reduce spending on out-of-date marketing activities 6. Define who you are as an organisation 7. Create a comprehensive online marketing strategy 8. Make sure your website is up to the job 9. Driving traffic to your website with AdWords 10. Build your brand through face-to-face marketing 11. Create a social media culture 12. Next steps Meet the Authors

About the Author

David has over 18 years experience of the UK media scene garnered from a career in journalism, in-house media relations, PR and marketing consultancy. This includes media management, campaign implementation, marketing and communications strategy as well as online marketing and social media expertise. Educated at the University of Aberystwyth and holding a BSc Econ in International Relations, David received professional training as a journalist with the National Council for the Training of Journalists (NCTJ) in 1993. His past employers have included local newspapers, the planning profession, London Transport, the Millennium Dome, national estate agent Strutt & Parker and Adventis Group. David set up 2010media in 2009 in response to the fragmentation of the media in the UK along with the resultant explosion in 'new media' - especially blogs and social networking sites like Twitter, Facebook, YouTube and LinkedIn. His clients now include hotels, estate agents, property developers, law firms, business start-ups and charities. A member of the Chartered Institute of Public Relations (CIPR), David has run online marketing seminars for a number of organisations including the Hotel Booking Agents Association (HBAA), Business Networking International (BNI) as well as the National Housing Federation (NHF). He also runs regular seminars with David Miles for Business Training Made Simple in London. David is also very active within BNI where he is currently an Assistant Director for the London North Central Region. His role is to help members to get the best out of face-to-face networking through training and mentoring. David is married and lives with his wife Jenny, along with their sons Felix and Jack plus two cats, in Kent. David set up his first business in 1996, at the age of 19, providing IT consultancy services to clients such as Shell, BT, and Diageo. Today he is a director of Divadani Ltd, a company which he co-founded in 2004. Divadani provides internet marketing training and consultancy, Google AdWords pay-per-click advertising management, and internet lead generation services to businesses across the UK and Europe. Despite his technical background, David is good at explaining things in plain English. Consequently, a lot of his work at Divadani involves delivering group training, as well as working with clients on a one-to-one basis in order to understand their business goals and then identify how the web can help them achieve the results they want. Over the past few years David has been a regular presenter and trainer at various seminars and workshops, ranging from short introductions to how businesses can make effective use of the web and social media, through to full day courses on using Google AdWords to increase profits. Aside from running his own business, David also serves on the board of directors of the Federation of Small Businesses (FSB), the UK's leading business organisation, and is a member of the FSB's National IT Committee with responsibility for helping determine the organisation's online marketing strategy. David is a strong advocate of small business and entrepreneurship, and in 2010 was awarded an Honorary Fellowship of the Institute of Enterprise and Entrepreneurs in recognition of his contribution to enterprise in the UK. David lives in Essex with his wife, Jane, their two young children, Sophie and Alfie, and a highly strung cat.


A no-nonsense road map to marketing in the 21st Century. Seriously. In a world where 20-somethings call themselves 'guru' with a straight face, Taylor & Miles's book is a simple step-by-step guide to understanding how online marketing can grow your business effectively and - more importantly - cheaply. -- Josh Mortensen, Founder & Partner, GlibHippo

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