Table of Contents

Introduction 1

Part 1: Taking Your First Global Steps 5

Chapter 1: Getting Started in Global Logistics 7

Chapter 2: Understanding the Role of Logistics in Global Manufacturing and Sales 17

Chapter 3: Providing Global Logistics Services 25

Chapter 4: Supporting Global Humanitarian and Disaster Relief Efforts 31

Part 2: Manufacturing in a Global Environment 37

Chapter 5: Making Your Product and Establishing Your Global Supply Chain 39

Chapter 6: Stocking and Distributing Your Products 53

Chapter 7: “Greening” Your Manufacturing Line 63

Chapter 8: Keeping Everything Running Smoothly 77

Chapter 9: Protecting Your Designs and Data 91

Part 3: Selling What You’ve Already Made 109

Chapter 10: Moving It from “Here” to “There” 111

Chapter 11: Keeping Everything Secure 129

Chapter 12: Making the Sale 141

Chapter 13: Dealing with Losses, Theft, Damages, and Returns 153

Part 4: Providing Logistics Services to Global Customers 163

Chapter 14: Understanding and Accommodating Cultural Differences 165

Chapter 15: Identifying Insurance and License Requirements 177

Chapter 16: Deciding on Your Source of Manpower 189

Chapter 17: Understanding Foreign Labor Laws and Requirements 199

Part 5: Being Part of a Global Humanitarian & Disaster Relief Logistics Team 213

Chapter 18: Understanding Global Humanitarian and Disaster Relief Logistics 215

Chapter 19: Defining Your H&DR Logistics Role 229

Chapter 20: Operating as Part of the H&DR Logistics Team 243

Part 6: The Part of Tens 263

Chapter 21: Ten “Stars” of Global Logistics 265

Chapter 22: Ten Examples of Global Logistics Gone Wrong 275

Chapter 23: Top Ten Resources 283

Glossary 291

Index 299

About the Author

SOLE's writing team members have over 200 combined years of global government and commercial logistics experience, including hands-on experience with major manufacturing and consulting companies such as Battelle, Boeing, Booz Allen Hamilton, and General Dynamics Information Technology.