Acknowledgments
Introduction
Chapter One: Reflective Practice – An Introduction
Chapter Two: The 9 Attributes of a Reflective Practitioner
Chapter Three: Theory—What We Think Shapes What We Do
Chapter Four: How Research Improves Practice
Chapter Five: The Methods of Reflective Practice
Chapter Six: Reflective Debrief
Chapter Seven: Becoming Reflective Practitioners — Next Steps
Bibliography
Michael Lang is a mediator with more than 30 years' experience in the areas of family, workplace, organizational, congregational and public policy disputes. Michael is the founding Director of the Master of Arts Program in Conflict Resolution at Antioch University.
A Guide to Reflective Practice in Conflict Resolution is an
outstanding contribution to the conflict management field. With
Michaels’ creative insights, practical case examples, and
innovative techniques, he inspires practitioners to examine and
understand what guides the strategic and tactical choices we make
in our work. This book is a must-read for practitioners who strive
to bring their personal best to their work and for educators and
trainers who strive to inspire learners to do so.
*Cinnie Noble, CINERGY® Coaching, author of Conflict management
Coaching: The CINERGY Model and Conflict Mastery Questions to Guide
You*
Michael Lang has been a leading voice in bringing reflective
practice methodology to the field of mediation. In this book, he
enables the mediator to draw out their learning from their own
work. His style engages the reader, his exercises evoke reflection
and learning, and his case examples provoke new thinking.
*Dr. Delma Sweeney*
Lang’s much anticipated Guide to Reflective Practice in Conflict
Resolution is an indispensable resource for conflict specialists
who prize excellence over experience. It is also an essential guide
for those of us supporting new practitioners in thoughtfully
navigating the inherent uncertainties of working with conflict. In
candid and conversational style, complete with vivid examples and
practical exercises, the book itself is a beautifully tangible
illustration of the reflective practice mind-set as it applies to
our field.
*Rochelle Arms Almengor, John Jay College of Criminal Justice -
CUNY*
Michael Lang’s reflective practice guide is a gift to current and
future practitioners, from students to novices to the most
experienced experts. Rather than a prescription for a specific
practice model, it is a delightful and accessible reference, full
of examples from actual cases as well as exercises designed to help
people continuously become more effective throughout their
careers.
*John Lande, Isidor Loeb Professor Emeritus, University of Missouri
School of Law*
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