About the Author

ALISON COUGHLAN, BSc (Hons), MPH, is a speaker, author, mentor and facilitator who builds the capabilities of people working in thehealth and social sectors. People who are motivated to make a difference in the lives of others through their work in direct andindirect roles seeking to provide care, relief and hope, prevent ill health and suffering, and reduce inequalities and disadvantage.Alison's practice is grounded in a life-long desire to make a difference and is informed by more than twenty-five years' experiencein the health and social sectors. Alison has had the privilege of working at a state, national and global level with more than seventy-five organisations as a researcher, policy maker, advocate, leader, consultant and board director.