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High-performance Teams


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A comprehensive guide to creating and managing high-performance teams-and achieving breakthrough business results.

Table of Contents

List of Figures Preface Introduction High Performance Teams: Background and Cases Background: Innovative Workplaces Case Histories: A Process Review Common Themes of Opportunity and Failure Why HPT? A Strategic Approach to Change Organizational Pressures for Change Change Myths Strategy as a Response to Change Pressures Status Quo Incremental Change Strategy Significant Change Strategy Breakthrough Change Strategy High Performance Teams How HPT? The Dynamics and Processes of HPTs New Learnings from HPT Efforts The New Business Environment The Principles of High Performance The Transition to HPT: Underlying Dynamics Individual Transition Team Development Team Phase: Calibration Team Phase: Compliance Team Phase: Consent Team Phase: Commitment Team Phase: Creativity Team Phase: Culture Change Transition to HPT: Process of Intervention Intervention Level: Facilitator Intervention Level: Coach Intervention Level: Catalyst Intervention: Putting the Pieces Together Which HPT? A Template for High Performance Teams Transition Template Template: Strategy and Purpose Template: Readiness Assessment Template: Leaders' Preparation Template: Data Collection Template: Team Preparation Template: Work Redesign Template: Implementation Beyond HPTs A Natural Progression of HPTs Annotated Bibliography Glossary Index

About the Author

MARC HANLAN is senior partner of High Performance Work Team Consulting, LLC, based in West Chester, Pennsylvania. A specialist in change management and high performance teams for over 25 years, he has designed and led work redesign initiatives in dozens of organizations, including Exelon and General Electric, and currently advises, consults, and presents on the topic throughout the country.

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