This book offers practical tools and techniques that you can put into use immediately.
Suzanne Potts is an international motivational speaker and management trainer who from 1989 has achieved success in delivering assertiveness skills within the former Eastern Europe. Conrad Potts is a psychologist, consultant and management trainer. He is particularly well known for his one to one coaching at senior level and for helping to build world class teams. Conrad and Suzanne run Teamskills, a network of management and leadership consultants dedicated to excellence in the development of leadership and team skills. They have 60 years combined experience in training organisations and their staff to be assertive.