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How to Create a Coaching Culture


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Table of Contents

    • Chapter - 00: Introduction;
  • Section - ONE: Fundamentals;
    • Chapter - 01: What is a coaching culture?;
    • Chapter - 02: Is having a coaching culture important for your organization?;
    • Chapter - 03: Aligning the coaching culture with organizational strategy: getting the right fit;
  • Section - TWO: In practice;
    • Chapter - 04: Creating a coaching culture: the key components;
    • Chapter - 05: Planning and developing the right strategy for your organization;
    • Chapter - 06: Measurement tools for evaluating coaching;
    • Chapter - 07: Conclusion;

About the Author

Gillian Jones is Managing Director of Emerge, a development consultancy that specializes in leadership, organizational development and executive coaching. Working with a number of high-profile international organizations, she has extensive experience of implementing coaching and mentoring strategies and facilitating cultural changes. Ro Gorell is a change strategist and business coach. She is co-director of Change Optimised, which focuses on developing and coaching the workplace of the future. She is also author of Group Coaching and the co-author with Gillian Jones of 50 Top Tools for Coaching, also published by Kogan Page.


"Whether you work in HR, are a seasoned executive, or someone just commencing your career journey, this book is a must for those of us who want to not only get the best out of our people but also the best out of ourselves." * Adrian Robinson, Managing Director, Azure HR *
"This is a well-constructed book with examples describing both the challenges and the 'how to' of creating a coaching culture." * Coaching Perspectives magazine, Association for Coaching *
"How to Create a Coaching Culture is a rare balance of insights on strategy, culture, employee experience and coaching, mixed with practical operational tips and resources for anyone who wants to go on the journey of creating a coaching culture. The examples and approaches given here enable us to create purpose, and drive results in a simple and efficient way. This is a must-read for businesses who want to create a sustainable learning culture, where people are valued, and where we can measure how much this experience can increase business efficiency." * Suzie Lewis, Managing Director, Transform for Value *
"Gillian and Ro have created a comprehensive guide that asks all the right questions and provides tools and guidance to enable success. From helping to define and articulate your culture, allowing you to develop the right strategy for your organisation, and assistance with measurement tools for evaluating coaching and ROI, all bases are covered. For me, this will not be a book that is read and then sits on the shelf; it will be a well-used resource in my office." * Crystal Murphy, Executive General Manager People, ABN Group *
"This book is a must for any organisation considering embedding a coaching culture. It provides valuable insights on planning, engagement and measuring success through practical models, insightful questions and ideas to help you achieve a coaching culture. It's helped us to ask a number of key questions, boost stakeholder engagement and map where to embed coaching in the employee lifecycle, as well as review what the right measure of success is for our business. Its accessible content and style allow you to dive into what you need, when you need it." * Rosie Ranganathan, People Director, England and Wales Cricket Board (ECB) *
"This book is very relevant and timely for the coaching market place. More and more organizations are struggling with how to create the right coaching culture and this book provides comprehensive guidance as well as practical tools, models and checklists. As specialists in their fields, Gillian and Ro bring their valuable insights and experience to life for organizations and coaches through their integrated presentation of case studies and reflection points" * Alex Szabo, COO, Association for Coaching (about a previous edition) *
"This new edition is both a gripping read and practical guide with profound expertise on how to establish a coaching culture within an organisation. The book makes no assumptions about prior subject knowledge and outlines how to align strategy with a coaching culture and engage with board-level executives. It's an excellent practical guide and compass with rich resources, checklists, references and models on how to create a roadmap, engage within a system to bring about the desired behavioural change and measure successes." * Christian Hug, Senior Director, LifeWorks&Inclusion, media company *

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