About the author
Acknowledgements
About the fourth edition
Introduction
Part 1 Idea: set your direction
Introduction
1 The power of ideas
2 Why your idea matters
3 Crafting your idea: creating the future perfect
4 Ideas when you are leading from the middle
5 Communicating your future perfect idea
6 Build your idea into a plan
7 Sell your idea
8 Dealing with strategy
9 Strategy and the art of unfair competition
10 How to evaluate your idea
Part 2 People: make your network work
Introduction
11 Find your role
12 Attract the right team
13 Motivate your team: theory
14 Motivate your team: practice
15 Motivation and moments of truth
16 Delegate well
17 Coach your team for performance
18 Manage performance
19 Leading professionals
20 Dealing with difficult people
21 Difficult conversations
22 Firing people
23 Build influence across your organisation
24 Manage your boss
Part 3 Action: make it happen
Introduction
25 Managing change
26 Managing projects
27 Handling conflicts
28 Handling crises
29 Negotiate your budget and targets
30 Control your costs
31 Making decisions in uncertainty
32 Influencing decisions
33 Use time well
34 Present to persuade
35 Making meetings work
36 Listen to influence
37 Write effectively
38 Read for insight
39 Work the numbers
40 Act the part
41 Be the part
Conclusion: the leadership journey
Index
The fourth and best-ever edition of the indispensible guide to leading a successful team.
Jo Owen is a bestselling business author, leader, social
entrepreneur and speaker, who practices what he preaches.
He was the best nappy salesman in Birmingham and put the blue
speckle in Daz. He led a business in Japan for three years, has
been a partner at Accenture, and was the architect of what is now
HBOS business banking. He is the co-founder is four charities:
Teach First, which is now one of the UK's top graduate recruiters,
Future Leaders and Teaching Leaders, which develops leaders for
urban schools and StartUp, which helps offenders start their own
businesses on release from prison.
He is the author of the classic books How to Lead, How to Manage
and Tribal Business School.
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