Table of Contents

Successful Pre-Opening Activities; Organising Pre-Opening Activities; The Basics of Buying a Coffee, Espresso and Tea Shop; How to Invest in a Franchise; Basic Cost Control for Beverage and Food Service Operations - An Overview; Choosing the Best Equipment, Coffees, Teas and Food Products; Profitable Menu Planning - For Maximum Results; Inventory Control - For Maximum Profits; Successful Management of Operation Costs and Supplies; The Essentials of Beverage and Food Safety, HACCP and Sanitation Practices; Computers and your Beverage and Food Service operation; Successful Employee Recruitment; Successful Employee Motivation and Training; Successful Labour Cost Control; Internal Marketing: How to Keep Customers Coming Back to Your Establishment; Internal Book-keeping: Accounting for Sales and Costs; Successful Budgeting and Profit Planning - For Maximum Results.