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Human Factors Methods


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Table of Contents

Contents: Preface; Introduction to human factors methods; Data collection methods; Task analysis methods; Cognitive task analysis methods; Process charting methods; Human error identification and accident analysis methods; Situation awareness assessment methods; Mental workload assessment methods; Team assessment methods; Interface analysis methods; Design methods; Performance time prediction methods; Human factors methods integration: applications of the event analysis of the systemic teamwork framework; Bibliography and references; Indexes.

About the Author

Professor Stanton holds a Chair in Human Factor Engineering at the University of Southampton. He has published over 160 peer-reviewed journal papers and 20 books on Human Factors and Ergonomics. In 1998, he was awarded the Institution of Electrical Engineers Divisional Premium Award for a co-authored paper on Engineering Psychology and System Safety. The Institute of Ergonomics and Human Factors awarded him the Otto Edholm medal in 2001, The President's Medal in 2008 and the Sir Frederic Bartlett Medal in 2012 for his substantial and original contribution to basic and applied ergonomics research. In 2007, The Royal Aeronautical Society awarded him the Hodgson Medal and Bronze Award with colleagues for their work on flight deck safety. Professor Stanton is an editor of the journal Ergonomics and on the editorial boards of Theoretical Issues in Ergonomics Science and the journal of Human Factors and Ergonomics in Manufacturing and Service Industries. Professor Stanton consults for a wide variety of organisations on topics such as Human Factors, Safety Cases, Safety Culture, Risk Assessment, Human Error, Product Design, Warning Design, System Design and Operation. He has also acted as an expert witness in accidents. Professor Stanton is a Fellow and Chartered Occupational Psychologist registered with The British Psychological Society, and a Fellow of The Ergonomics Society. He has a BSc (Hons) in Occupational Psychology from the University of Hull, an MPhil in Applied Psychology and a PhD in Human Factors from Aston University in Birmingham. Paul Salmon is an Associate Professor in Human Factors and leader of the USCAR (University of the Sunshine Coast Accident Research) team at the University of the Sunshine Coast. Paul holds an Australian National Health and Medical Research Council (NHMRC) post doctoral training fellowship in the area of Public Health and has over 12 years experience in applied Human Factors research in a number of domains, including the military, aviation, and road and rail transport. Paul has co-authored 10 books, over 70 peer review journal articles, and numerous conference articles and book chapters. Paul has received various accolades for his research to date, including the 2007 Royal Aeronautical Society Hodgson Prize for best research and best paper and the 2008 Ergonomics Society's President's Medal. Paul was also recently named as one of three finalists in the 2011 Scopus Young Australian Researcher of the Year Award. Laura Rafferty is a Research Fellow within the Transportation Research Group at the University of Southampton where she is employed by the HFI DTC working on projects including Naturalistic Decision Making in Teams, Contemporising the Combat Estimate and compiling a Human Factors Methods Database. Laura has been researching Human Factors since 2006 when she was employed as an undergraduate placement student for the Human Factors Integration Defence Technology Centre (HFI DTC) at Brunel University. Laura completed her undergraduate studies in 2007 graduating with a BSc in Psychology (Hons) from Brunel University. Laura began studying for her PhD in 2007 before moving to the University of Southampton in 2009 to take up the role of Research Fellow and continue studying part time. In July 2011 Laura was awarded a PhD in Human Factors from the University of Southampton. Guy Walker is a Lecturer in the School of the Built Environment at Heriot-Watt University, Edinburgh, and his research focuses on human factors issues in infrastructure and transport. He is a recipient, with his colleagues, of the Ergonomics Society's President's Medal for original research. He is also author/co-author of nine books on diverse topics in human factors, including a major text on human factors methods, and is author/co-author of over fifty international peer-reviewed journals. Professor Chris Baber graduated with a BA(Hons) in Psychology / English at Keele University before joining Aston University's Applied Psychology Unit in 1987. He was awarded a PhD in Human Factors of Speech Technology and joined Birmingham University in 1990. He taught on the MSc Work Design and Ergonomics course for 12 years, before joining the School of Electronic, Electrical and Computer Engineering (where he was appointed Head of School in 2010). His research concerns human interaction with novel technology and ranges from theories of distributed cognition to social network analysis to the design and evaluation of wearable computers. Dan Jenkins leads the Human factors and usability team at DCA Design. DCA is one of Europe's leading product design and development consultancies, working across the Medical & Scientific, Transport, Commercial and Industrial and Consumer sectors. DCA offers an integrated approach to product development with services covering: applied product research and planning; design strategy; industrial design; interaction design; mechanical engineering; electronic hardware and software engineering; usability and ergonomics; prototyping and production support. Dan started his career as an automotive engineer, graduating in 2004, with an M.Eng (Hons) in Mechanical Engineering and Design, receiving the 'University Prize' for the highest academic achievement in the school. During his time in the car industry, Dan developed a great interest in ergonomics and human factors. In 2005, Dan returned to Brunel University taking up the full-time role of Research Fellow in the Ergonomics Research Group. Dan studied part-time for his PhD in Human Factors and interaction design - graduating in 2008, and receiving the 'Hamilton Prize' for the Best Viva in the School of Engineering and Design. In 2009, Dan started his own consultancy (Sociotechnic Ltd) with the aim of developing industrial experience across a wide range of domains. In July 2012, Dan joined the team at DCA, seizing the opportunity to work as part of an integrated product development team. Dan has developed experience of applied research in domains including medical, defence, nuclear facilities, automotive, submarines, maritime, aviation, policing, and control room design. Dan has co-authored nine books and over forty-five peer-reviewed journal paper, alongside numerous conference articles and book chapters. Dan and his colleagues were awarded the Ergonomics Society's President's Medal in 2008 for contribution to basic and applied ergonomics research.


'As the necessity to consider human factors in system design and operation continues to grow, practitioners require a simple source of reference. This revised version overview of human factors methods delivers just that. While not a solution in itself, it provides an up-to-date reference for people who already have some human factors knowledge.' Erik Hollnagel, University of Southern Denmark, Denmark 'There are many designers and engineers who would like a gentle guide to ergonomics tools, and this book brings together in one place essential methods with validity checks. This new paradigm of introducing ergonomics through presentation of methods is very appealing and I foresee its wide use as a reference by project managers.' Richard H.Y. So, the Hong Kong University of Science and Technology, Hong Kong SAR, China 'The updated and revised version of the already highly successful handbook by Neville Stanton and his colleagues provides a valuable service to the effective application of human factors and ergonomics. As a methods cookbook, with over 100 step-by-step recipes, clear instructions, and even lots of pictures, it has a place on every practitioner's bookshelf.' Bob Hockey, Emeritus Professor of Psychology, University of Sheffield, UK 'An indispensable resource written by internationally-known experts, this text is the tool that human factors engineers and designers must have to practice their profession. That it is equally vital for researchers and all serious students attests to the breadth and utility of the coverage - an instant classic.' Peter Hancock, University of Central Florida, USA 'All in all, the revised edition of this book serves up a range of dishes for the methods-hungry Human Factors community and delivers them in a very palatable manner, making them easy to digest. I can well imagine that just as my old copy of Delia Smith is still my "go to" book in the kitchen, this will be my "go to" book in the office and still sitting on my bookshelf in 20 years' time.' Ergonomics, vol. 57, no. 11

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