Table of Contents

PART I: HUMAN RESOURCE MANAGEMENT IN PERSPECTIVE: ENVIRONMENT AND LEGAL ISSUES. 1. The HRM Function/Environment. 2. Diversity Issues. 3. The Legal and Regulatory Environment. PART II: MEETING HUMAN RESOURCE REQUIREMENTS: JOB ANALYSIS/DESIGN, PLANNING, RECRUITMENT, AND SELECTION. 4. Job Analysis/Planning/Outsourcing/Mergers/Layoffs. 5. Recruiting and Selection. PART III: DEVELOPING EFFECTIVENESS IN HUMAN RESOURCES: TRAINING, CAREER DEVELOPMENT, AND PERFORMANCE APPRAISAL. 6. Orientation/Training/Career Development. 7. Performance Appraisal. PART IV: IMPLEMENTING COMPENSATION AND SECURITY: COMPENSATION, INCENTIVES, BENEFITS, AND SAFETY AND HEALTH. 8. Compensation. 9. Benefits. 10. Safety Issues. PART V: ENHANCING EMPLOYEE RELATIONS: DISCIPLINE, MOTIVATION, AND LABOR RELATIONS. 11. Discipline. 12. Motivation 13. Labor Relations. PART VI: INTERNATIONAL HR AND TERM PROJECT. 14. International HR. 15. Term Project.

About the Author

Stella M. Nkomo serves as professor in the Department of Human Resource Management at the University of Pretoria. She is the former chair of the Department of Management at the University of North Carolina in Charlotte, North Carolina. She holds a Ph.D. in business administration from the University of Massachusetts. Dr. Nkomo is a former Scholar-in-Residence at the Mary Ingraham Bunting Institute of Radcliffe College and Harvard University. Dr. Nkomo's nationally recognized work on race and gender in organizations, managing diversity, leading change, and human resource management appears in numerous journals, edited volumes, and magazines. She has served on the editorial board of several management journals, including the Academy of Management Review; Organization; British Journal of Management; the Equality, Diversity and Inclusion: An International Journal; Journal of Managerial Psychology; Management Communication Quarterly; Work and Occupations; and the Journal of Management Education. She has written three successful books and is a former member of the executive board of the Human Resource Management Division of the Academy of Management. Most recently, she served as a member of the Board of Governors of the Academy of Management. Dr. Nkomo has received numerous honors, including the Gender and Diversity in Organization Division Sage Scholarly Contributions Award in 2009. She received the Belk College of Business Research Excellence Award and the Bank of America Teaching Excellence Award during her tenure at the University of North Carolina. Dr. Nkomo also served on the Board of Governors of the Center for Creative Leadership. At the University of South Africa she received three awards for significant contributions to research. Myron D. Fottler is Professor of Health Care Administration and Executive Director of Programs in Health Care Administration at the University of Central Florida in Orlando, Florida. Previously, he served as Professor and Director of the Ph.D. Program in Administration-Health Services at the University of Alabama at Birmingham. He received his M.B.A. from Boston University and his Ph.D. in Business from Columbia University. His research interests include all areas of health services administration as well as stakeholder management, strategic human resources management, job design, and the impact of organizational restructuring. Dr. Fottler has served on a number of editorial review boards and currently serves on the editorial boards for Medical Care Research and Review and the Health Care Management Review. He is the founding and continuing co-editor of Advances in Health Care Management, an annual research volume. He has written 20 books, including numerous recent books focused on HR and strategic thinking for the healthcare industry. He has also written 140 journal articles and his research has won awards from the American College of Healthcare Executives, the American Association of Medical Administrators, and the Healthcare Management Division of the Academy of Management. He is a former Chair of the Heathcare Management Division of the Academy of Management and the Doctoral Education Faculty Forum of the Association of University Programs in Health Administration. His biography has been listed in numerous biographical publications, including International Dictionary of Business and Management Scholars, and Dictionary of American Scholars. R. Bruce McAfee is an Eminent Professor of Management at Old Dominion University in Norfolk, Virginia. He has a M.B.A. from the University of Michigan, a M.A. from the University of Detroit, and a Ph.D. from Wayne State University. He has written 10 popular HR books, including ORGANIZATION BEHAVIOR, EFFECTIVELY MANAGING TROUBLESOME EMPLOYEES, PRODUCTIVITY STRATEGIES, and APPLICATIONS IN HUMAN RESOURCE MANAGEMENT. He has also written more than 50 articles and conducted more than 50 in-house training sessions for various corporations.

Reviews

"I have used different editions of this book for the past 8 years. This remains the only text in the market that offers a comprehensive source of everything and anything to do with Human Resource Management cases, vignettes and skill builders. Further, what appeals to me the most is the sheer variety of choices for each topic. One can choose from a comprehensive/integrative case that challenges students to analyze information from a variety of perspectives and encourages them to generate solutions that capture an integrated approach to HRM. One has a choice of shorter cases called 'incidents" that succinctly capture a key issue or a theme. These shorter cases and incidents have been updated each time to reflect the current trends in HR - from safety and violence at work, to freedom of speech, illegal immigration and so on. Then there are several hands-on practical exercises and skill-builders that my students simply love because they get to actually get their hands dirty and engage in a particular HR activity within the safety of a classroom environment or at home. Many of my students actually keep the book after the class is over and use these skill-builders and exercises to train and/or coach their co-workers and subordinates. Because, this book does such a great job in keeping up with the current HR trends and translating them into "teachable moments" - it offers an excellent and valuable teaching tool that appeals to both instructors and students. One final comment - given that many of the cases and incidents in the book are grounded in some forms of a "real life" case, it makes the material so much more powerful and authentic to work with." - Romila Singh, PhD, University of Wisconsin, Milwaukee
"The text is perfect for our course given that we want to focus on all areas of HR. The text is excellent in providing students practical and real-world cases, skill builders, etc. in which they may apply and develop their knowledge. I have found these to be very much aligned to situations they may actually encounter in the workplace." - Stacy Rogers, SPHR, CPRW, Sullivan University
"I consistently use the Cases, Incidents, and Skill Builders. What I like about these is that they allow the students to apply the Human Resource Management information they have learned. Completing the Cases, Incidents, and Skill Builders provides students the opportunity to demonstrate their knowledge, comprehension, and application of the material. Hence, their mastery of the material." - Dr. Tina C. Elacqua, Le Tourneau University