HELAINE OLEN is the author of Pound Foolish, writes The Bills column for Slate, and is a regular columnist for Inc. She has appeared on numerous media outlets, including The Daily Show with Jon Stewart and Frontline. Business Insider calls her one of the 50 Women Who Are Changing the World. a HAROLD POLLACK is the Helen Ross Professor of Social Service Adminiistration at the Univerisity of Chicago, where he researches health and urban policy concerns and is a nonresident fellow at the Century Foundation. He writes reguilarly for the Washington Post, Politico, Atlantic Monthly, healthinsurance.org, and other publications.
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