Table of Contents

Introduction - By Clay Christenson Section I Chapter 1: Identifying jobs to be done Chapter 2: Identifying Overshot Customers Chapter 3: Identifying nonconsumers Section II Chapter 4: Developing Solutions Chapter 5: Assessing a strategy's fit with a pattern Chapter 6: Mastering emergent strategies Section III Chapter 7: Assembling and managing project teams Chapter 8: Organizing to Innovate Chapter 9: The Role of the CEO Chapter 10: Growth through Acquisition Chapter 11: Innovation Metrics Summary: Innovation Traps

About the Author

Scott D. Anthony is president of Innosight, a consultancy cofounded by Clayton Christensen that helps organizations build innovation expertise. Mark W. Johnson is chairman and cofounder of Innosight. Joseph V. Sinfield is a partner at Innosight. Elizabeth J. Altman is vice president of strategy and business development in Motorola's Mobile Devices business.