"If you are a business leader, a coach, a teacher, or a parent, you influence others every day. How do you move forward when you run into resistance? Wouldn't it be great if you could help someone come up with his or her own reasons to change? Michael Pantalon's amazingly simple six-question technique can be quickly applied by anyone to positively motivate the behavior of others. "Instant Influence" is a fabulous concept and a fabulous book."--Ken Blanchard, coauthor of "The One Minute Manager" and "Lead with LUV"