Foreword Introduction Part One: Introduction to Intercultural Competence 1. Intercultural competence: An overview 2. Rethinking intercultural competence: Cultural humility in internationalizing higher education 3. The role of empathy in fostering intercultural competence 4. Towards transformative reciprocity: Mapping the intersectionality of interdisciplinary intercultural competence 5. The role of higher education in developing intercultural competence for peacebuilding in the after math of violent conflict Part Two: Development and Assessment of Intercultural Competence 6. Intercultural competence development in higher education 7. Critical intercultural competences in higher education in South Africa: Power, privilege and the decolonization of education 8. Intercultural competence in international higher education: A Chinese perspective 9. Mapping intercultural competence: Aligning goals, outcomes, evidence, rubrics, and assessment 10. The big picture of intercultural competence assessment Part Three: Application of Intercultural Competence Introduction to Case Studies: 29 Case Studies from around the world CS1. Intercultural seminars: An educational intervention with sojourners at a Portuguese university CS2. "Intercultural competence in practice:" A peer-learning reflection-based university course to develop intercultural competence CS3. Intercultural competence through global citizenship CS4. The VCU global bridge: Closing academic and cultural spans in first-year courses CS5. English for specific purposes course for Russian medical students: Focus on intercultural competence CS6. An online-learning journey of diversity and bias CS7. Intercultural competence for classes of mixed discipline students in New Zealand CS8. Weill Cornell Medicine-Qatar strides to instill cultural competence training in medical curriculum CS9. Intercultural communication for international mobility CS10. Intercultural competency at TCU CS11. Intercultural communication and engagement abroad CS12. GQ+CQ+SQ+EQ = Global synergy CS13. Intercultural development program (IDP) CS14. Development of intercultural communicative competence: A course for pre-service EFL teachers CS15. Making cultural diversity work CS16. Facilitating intercultural competences through international student internships: Making links to future professional selves CS17. Teaching intercultural competence to undergraduate international students in Vietnam CS18. Comprehensive and integrated intercultural development: A model for institutional change CS19. Global learning at Agnes Scott College CS20. From intercultural adaptation experience to intercultural competence in a multicultural classroom CS21. Issues in global displacement: Exploring community-based language learning CS22. "Intercultureality" at work CS23. Introducing intercultural awareness in a lifelong learning process: Reflections on a formal setting course CS24. Integrating diversity in academic teaching CS25. Developing intercultural competence through international travel experience at Spelman CS26. A collaborative volunteer project in Vietnam CS27. Inclusion through changing the conversation: A case study on NorQuest community dialogue on inclusion CS28. The Businet international weeks CS29. (Dis)connecting Mayan and Mexican Interculturidad with social justice in a U.S. graduate preparation program 11. Intercultural competence in international higher education: Emerging themes, issues, implications and future directions
Darla K. Deardorff is Executive Director of the Association of International Education Administrators, an international leadership organisation based at Duke University, North Carolina, USA. Lily A. Arasaratnam-Smith is Director of Research at Alphacrucis College, Australia. She is an Associate Professor of Communication with primary expertise in intercultural communication competence.