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Table of Contents

Preface One: Beyond the Q&A Presumption: Interviewing with a Listening/Learning Perspective PART ONE: KEY APPRECIATIONS AND SKILLS OF DIALOGUE Two: Before Skills: Appreciations and Habits of Dialogue Three: Skillful Listening Four: Skillful Questioning Five: Skillful Framing PART TWO: PRACTICAL CONTEXTS OF INTERVIEWING Six: Interviews in Journalism Seven: Interviews in Social Science and Humanistic Research Eight: Interviews for Employee Selection Nine: Interviews in Organizations Ten: Interviews in Persuasive Situations Eleven: Interviews in Helping Professions PART THREE: INTERVIEWING IN A WIDER CONTEXT Twelve: Understanding and Analyzing Interviews in Popular Media Culture Final Thoughts: Professional Interviewing Glossary References

About the Author

Rob Anderson is Professor of Communication at Saint Louis University. G. Michael Killenberg is Professor of Journalism at the University of South Florida, St. Petersburg.

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