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The Job Book
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About the Author

Mark Kirby is a recognized management, employee retention, and efficiency expert with almost thirty years combined experience in the following fields: Executive management experience including supervision of management staff, hiring, recruiting employees, employee retention, employee wellness, job position creation, and employee benefits. Customer service staff management Investigation staff management Financial Management Audit staff management Author of multiple books Guest columnist for a newspaper Safety program management Risk Management Actuarial and Premium calculation Computer program automation of premium calculation and the claims handling and reserving process for a large insurance carrier. Guest speaker for organizations and associations. Management and staff training supervisor Digital product sales and consulting Management and employee wellness consultant. Mr. Kirby has also been published in an international insurance publication, and has given many lectures on Worker's Compensation. Many businesses and agencies have credited Mr. Kirby with saving their business due to management issues or greatly reducing costs without reducing employees. In addition, Mr. Kirby was greatly instrumental in rescuing an insolvent Insurance Carrier and changing the 30 million dollar shortfall in the claims fund to a surplus. Mark Kirby has also appeared on a national talk radio show. Mr. Kirby has also worked in the past as a retail clerk, construction helper, carpenter's apprentice, janitor, car restoration specialist, garment printer, car rental clerk, and many other jobs that taught him that all jobs are important and that no job makes a person better than anyone else.

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