Table of Contents

• PART 1: The Nature of knowledge
• 1 Introduction to knowledge management
• 2 The nature of knowing
• PART 2: Leveraging knowledge
• 3 Intellectual capital
• 4 Strategic management perspectives
• PART 3: Creating knowledge
• 5 Organisational learning
• 6 The learning organisation
• PART 4: Knowledge management tools and systems
• 7 Knowledge management tools: component technologies
• 8 Knowledge management systems
• PART 5: Mobilising knowledge
• 9 Enabling knowledge contexts and networks
• 10 Implementing knowledge management
• Epilogue

Promotional Information

A clear, well-structured and interesting insight into knowledge management, with real life case studies from well-known global organisations who are at the forefront of best practice.