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Knowledge Management
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Table of Contents

  • PART 1: The Nature of knowledge
  • 1 Introduction to knowledge management
  • 2 The nature of knowing
  • PART 2: Leveraging knowledge
  • 3 Intellectual capital
  • 4 Strategic management perspectives
  • PART 3: Creating knowledge
  • 5 Organisational learning
  • 6 The learning organisation
  • PART 4: Knowledge management tools and systems
  • 7 Knowledge management tools: component technologies
  • 8 Knowledge management systems
  • PART 5: Mobilising knowledge
  • 9  Enabling knowledge contexts and networks
  • 10 Implementing knowledge management
  • Epilogue

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A clear, well-structured and interesting insight into knowledge management, with real life case studies from well-known global organisations who are at the forefront of best practice.

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