Table of Contents

Acknowledgements  1. Introduction to the Language of Work  2. Perspectives on the World of Work  3. Written Workplace Genres  4. Spoken Workplace Genres  5. Business Relationships  6. Entering the Job Market  Index of Terms  Further Reading  References

About the Author

Almut Koester is a Lecturer in English Language at Birmingham University, UK.

Reviews

'An engaging and accessible book for anyone interested in developing an understanding of how to analyse written and spoken language in a variety of workplace situations. The text is not only informative but also offers the reader many practical applications.' -Shuna Marr, www.escalate.ac.uk' ... it is engaging and accessible book for anyone interested in developing an understanding of how to analyse written and spoken language in a variety of workplace situations. The text is not only informative but also offers the reader many practical applications.' - ESCalate