Table of Contents

CONTENTS

Acknowledgments xi

Prologue 1

PART I : WHAT DOES THE LEADER NEED? 9

STEP 1: Leading Up 11

STEP 2: Thinking and Acting Strategically 24

STEP 3: Pushing Back the Right Way 54

PART II : WHAT DOES THE TEAM NEED? 79

STEP 4: Letting Others Create the How 81

STEP 5: Breaking Down the Doors 109

STEP 6: Working the System 135

PART III : WHAT CAN I DO TO HELP THE LEADER AND THE TEAM SUCCEED? 151

STEP 7: Bending but Not Breaking 153

STEP 8: Preparing Others to Lead 171

STEP 9: Leading with Presence 194

The Smart Guide to Positive Push-Back 207

Notes 211

Index 219

About the Author 226

About the Author

McGraw-Hill authors represent the leading experts in their fields and are dedicated to improving the lives, careers, and interests of readers worldwide

Reviews

.."useful advice...offers encouragement and inspiration. The book breaks its lessons down into simple steps." -- Harvard Business Review
..".concrete advice for those who find themselves working in the middle...whether that means honing your diplomacy skills, eliciting great ideas, or taking that essential leap of faith." -- Washingtonpost.com
..".down-to-earth, nuts-and-bolts, and easy to connect with..." -- leadershipnow.com
Selected as on the best books of 2009 by CEO Refresher.com
Selected by Leadershipnow.com as one of the Best Leadership Books of 2009
..". strategies for getting your ideas heard, establishing trust at the top and throughout your team, generating honest feedback, becoming a leader in your own right..." -- T+D magazine