CONTENTS
Acknowledgments xi
Prologue 1
PART I : WHAT DOES THE LEADER NEED? 9
STEP 1: Leading Up 11
STEP 2: Thinking and Acting Strategically 24
STEP 3: Pushing Back the Right Way 54
PART II : WHAT DOES THE TEAM NEED? 79
STEP 4: Letting Others Create the How 81
STEP 5: Breaking Down the Doors 109
STEP 6: Working the System 135
PART III : WHAT CAN I DO TO HELP THE LEADER AND THE TEAM SUCCEED? 151
STEP 7: Bending but Not Breaking 153
STEP 8: Preparing Others to Lead 171
STEP 9: Leading with Presence 194
The Smart Guide to Positive Push-Back 207
Notes 211
Index 219
About the Author 226
McGraw-Hill authors represent the leading experts in their fields and are dedicated to improving the lives, careers, and interests of readers worldwide
..". strategies for getting your ideas heard, establishing trust at
the top and throughout your team, generating honest feedback,
becoming a leader in your own right..." -- T+D magazine
..".concrete advice for those who find themselves working in the
middle...whether that means honing your diplomacy skills, eliciting
great ideas, or taking that essential leap of faith." --
Washingtonpost.com
..".down-to-earth, nuts-and-bolts, and easy to connect with..." --
leadershipnow.com
.."useful advice...offers encouragement and inspiration. The book
breaks its lessons down into simple steps." -- Harvard Business
Review
Selected as on the best books of 2009 by CEO Refresher.com
Selected by Leadershipnow.com as one of the Best Leadership Books
of 2009
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