Table of Contents

Introduction: The Fourth Industrial Revolution

Part One: Leading Today and Tomorrow

Chapter 01: The Changing World of Leadership

Chapter 02: Rethinking Our Leadership Qualities

Chapter 03: Developing Our Leadership Behaviors

Chapter 04: Good Leaders Start as Good Followers

Chapter 05: The Ups and Downs of Being a Leader

Part Two: Management, Leadership, or Both?

Chapter 06: Basic Leadership Responsibilities

Chapter 07: Creating Culture in the New World of Work

Chapter 08: Addressing Feedback and Rewards

Chapter 09: Prioritizing Decisions

Chapter 10: Managing Conflict and Handling Controversy

Conclusion: Getting Results

Acknowledgments

Further Resources

Index

About the Author

D.A. Benton founded Benton Management Resources in 1976 to provide executive development and career counseling. She has worked in seventeen countries and her numerous media appearances around the world have brought her wide acclaim. Her clients include AT&T, American Express, Pepsi, United Airlines, Nabisco, Mobil Oil, PricewaterhouseCoopers & Lybrand, and NASA. Benton is also the bestselling author of How to Think Like a CEO and Secrets of a CEO Coach.