Introduction: The Fourth Industrial Revolution
Part One: Leading Today and Tomorrow
Chapter 01: The Changing World of Leadership
Chapter 02: Rethinking Our Leadership Qualities
Chapter 03: Developing Our Leadership Behaviors
Chapter 04: Good Leaders Start as Good Followers
Chapter 05: The Ups and Downs of Being a Leader
Part Two: Management, Leadership, or Both?
Chapter 06: Basic Leadership Responsibilities
Chapter 07: Creating Culture in the New World of Work
Chapter 08: Addressing Feedback and Rewards
Chapter 09: Prioritizing Decisions
Chapter 10: Managing Conflict and Handling Controversy
Conclusion: Getting Results
Acknowledgments
Further Resources
Index
D.A. Benton founded Benton Management Resources in 1976 to provide executive development and career counseling. She has worked in seventeen countries and her numerous media appearances around the world have brought her wide acclaim. Her clients include AT&T, American Express, Pepsi, United Airlines, Nabisco, Mobil Oil, PricewaterhouseCoopers & Lybrand, and NASA. Benton is also the bestselling author of How to Think Like a CEO and Secrets of a CEO Coach.
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