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Leadership by Engineers and Scientists
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Table of Contents

Foreword by C. Judson King ix Foreword by Rick Zalesky xi Preface xiii Acknowledgments xvii Part I Introduction to Technical Leadership 1 1 Examples of Routine Problems and Decisions Faced by Technical Leaders 7 1.1 Possible Approaches to Deal with Representative Leadership Dilemmas 9 Reference 13 2 Technical Leadership Fundamentals 14 2.1 Leaders Versus Managers 16 2.2 Engineers and Scientists as Leaders 17 2.3 Leader Attributes/Characteristics 20 2.4 Ineffective Leadership Traits 21 2.5 Behaviors or Strategies Used by Effective Leaders 24 2.6 Practice Makes Perfect 28 2.7 Listening 29 2.8 Mentoring or Coaching 31 2.9 Leadership Styles 33 2.10 Fixed Versus Growth Mindset 37 2.11 Servant/Shared Leadership 38 2.12 Values 40 2.13 Emotional Intelligence 42 2.14 Stress 44 2.15 Summary 47 References 48 Homework Questions 50 3 Ethics and Professionalism 54 3.1 Ethics 56 3.2 Professionalism 57 3.3 Team or Organizational Culture 59 3.4 Character Ethics and Personality Ethics 63 3.5 Summary 64 References 64 Homework Questions 66 4 Time Management 74 4.1 Time Allocation 75 4.2 Planning and Organization 78 4.3 Personal Time for Leaders 83 4.4 Summary 83 References 84 Homework Questions 85 5 Building Trust and Credibility 87 5.1 Leader Behaviors that Establish (or Lose) Trust and Credibility 90 5.2 Leader-Boss or Leader-Supervisor Trust and Credibility 93 5.3 Summary 95 References 95 Homework Questions 96 6 Risk-Taking, Creativity, and Confidence 99 6.1 Risk-Taking 100 6.2 Creativity 104 6.3 Confidence 108 6.4 Summary 109 References 110 Homework Questions 111 Part II Putting Leadership Principles into Practice 115 7 Leadership Through Questions 117 7.1 Basis Behind Using Questions in Leadership 119 7.2 Questions that Encourage Rather than Discourage 123 7.3 Caution When Asking Questions 125 7.4 Summary 126 References 126 Homework Questions 127 8 Creating a Vision 129 8.1 Differences Between Vision and Mission 130 8.2 Vision Creation 132 8.3 Summary 135 References 135 Homework Questions 136 9 Team Building and Teamwork 138 9.1 Hiring or Appointing the Right Team Members 142 9.2 Leader Approaches to Effective Team Operation 145 9.3 Cross-Cultural Teams 149 9.4 Collegiality 150 9.5 Motivation 152 9.6 Summary 157 References 158 Homework Questions 160 10 Running Effective Meetings, Making Decisions, and Managing Change 164 10.1 Running an Effective Meeting 165 10.2 Making Decisions 169 10.3 Managing Change 173 10.4 Relationship Between Team Building and Change 178 10.5 Summary 179 References 180 Homework Questions 181 11 Conflict Management and Resolution 184 11.1 Causes of Conflict 185 11.2 Approaches to Control/Manage Conflict 186 11.3. Summary 191 References 191 Homework Questions 192 12 Communication 194 12.1 Verbal Communication (Presentations) 197 12.2 Written Communication (Emails, Memos, Reports) 201 12.3 Communicating with Nontechnical People 204 12.4 Summary 206 References 207 Homework Questions 208 13 Presenting Difficult Messages 211 13.1 Positive Approaches to Offering Negative Messages 213 13.2 Summary 216 References 217 Homework Questions 218 Appendix A Self Evaluation and Assessment 220 Appendix B List of Personal Values 221 Appendix C Codes of Ethics 223 C.1 American Chemical Society (The Chemical Professional's Code of Conduct) 223 C.2 American Institute of Chemical Engineers (Code of Ethics) 225 C.3 American Physical Society (Guidelines for Professional Conduct) 226 C.4 American Society of Mechanical Engineers (Code of Ethics of Engineers) 229 C.5 Institute of Electrical and Electronics Engineers (Code of Ethics) 230 Index 232

About the Author

DENNIS W. HESS, PHD, is the Thomas C. DeLoach, Jr., Professor in the School of Chemical & Biomolecular Engineering at the Georgia Institute of Technology.

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