A look at some of the most common challenges faced when operating in complex team situations, with a particular focus on the role of the leader.
Introduction
1. Teams – what and why!
2. Leadership and teams
3. The stages of team development
4. Team roles
5. Types of teams
6. Qualities and characteristics for effective team leaders and
members
7. Building trust
8. Engaging the team
9. The emotional element
10. Teams and accountability
11. Influencing the team
12. Facilitating the team
13. Coaching the team
14. Managing challenging behaviour
15. Dealing with conflict
16. Change in teams
17. Dealing with politics in teams
18. Derailment
And finally, the future of teams
References and Booklist
Index
Mike Brent is an Adjunct Professor of Practice at
Ashridge Executive Education, Hult international business school,
and specialises in leadership, team-building, influencing, coaching
and cross-cultural management. He is widely published in the areas
of influencing, coaching and leadership.
Fiona Elsa Dent is a Professor of Practice at Ashridge, an
independent trainer, executive coach and author who works with a
range of organisations and clients on a national and international
basis. She is the author of 12 books and teaches and consults on a
broad spectrum of leadership, personal, interpersonal and
relationship skills.
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