Table of Contents

Contents
FOREWORD BY LARRY BOSSIDY
INTRODUCTION--CORPORATE CRISIS!
1. THE CHALLENGE OF MANAGING IN A TOXIC
2. AT THE HELM: What CEOs and Business Unit and CountryManagers Must Do
3. ON THE FRONT LINES:Sales and Marketing
4. MIND OVER MONEY: The Chief Financial Officer
5. MAKING IT ALL WORK: Operations
6. REFOCUSING INNOVATION: Research and Development
7. TYING IT ALL TOGETHER: The Supply Chain
8. SUPPORTING THE TEAM: Staff Functions
9. THE VIEW FROM THE TOP: The Board of Directors
MOVING FORWARD
INDEX

About the Author

Ram Charan is the coauthor of bestsellers Execution and Confronting Reality and the author of What the CEO Wants You to Know and 10 other books. A noted expert on business strategy, he has coached some of the world's most successful CEOs and helped companies like GE, Bank of America, Verizon, KLM, and Thomson shape and implement their strategic direction.