At the Airport Lounge vii
Chapter 1 It Takes Two to Tango 1
Chapter 2 Speaking Clearly-It's about You 27
Chapter 3 Speaking with Impact-It's about Them 63
Chapter 4 Developing a Compelling Narrative-It's about Moving Them 99
Back at the Lounge 135
About the Authors 161
D. VINCENT VARALLO, is the cofounder and CEO of Lead in English. He consults for global companies and coaches international executives to help them become stronger communicators. JOERG SCHMITZ is a Managing partner at ThomasLeland and an anthropologist specializing in turning the study of culture and interaction dynamics in complex organizational environments into result-driven solutions. STEPHAN M. MARDYKS is CEO of SMCOV, a world leader in learning and development solutions across eighty countries, as well as a Manager Partner at ThomasLeland.