Preface.- Chapter 1 Introduction.- Part I Strategic Issues and Frameworks.- Chapter 2 Setting the Stage: Today's Healthcare Challenges.- Chapter 3 Building Blocks for Strategic Planning.- Chapter 4 Tools for Transformational Strategic Planning.- Chapter 5 Driving Successful Implementation.- Part II Case Examples of Institutional Change: Hospitals, Treatment Centers, and Provider Groups.- Chapter 6 The Pursuit of the Integrated Multidisciplinary Service Line.- Chapter 7 Creating Ever Better Ways to Provide Cost-Effective Care for Our Community: The Costal Medical Journey.- Chapter 8 Transforming the Facility Master Planning Process: How to Manage Risk in Times of Uncertainty.- Part III Case Examples of Population Health Change.- Chapter 9 Buprenorphine Integrated Care Delivery Project: Genesis of the Howard University Urban Health Initiative.- Chapter 10 Transforming Cancer Survivorship Care.- Part IV Case Examples of Market Transformation.- Chapter 11 Importance of a Vision: Licensureof Medical Dosimetrists.- Chapter 12 Transforming Health Information Management: AHIMA and Scenario Planning.- Chapter 13 Transformation of Brand Planning to Embrace Future Uncertainties: A Pharmaceutical Company's Voyage.- Part V Concluding Remarks.- Chapter 14 Conclusion.
Jim Austin, a former senior executive at Baxter Healthcare, combines business strategy and organizational development theory with extensive industry experience. In 2013, Brown University appointed Jim an Adjunct Senior Lecturer in the Executive Master of Healthcare Leadership program where he leads the graduate Management & Marketing course. He also lectures at the Wharton Business School and Duke CE where he tailors and delivers senior-level seminars on Strategy, Strategic Execution, Scenario Planning, and Critical Thinking for a number of leading companies including Boston Scientific, Coca-Cola, Lincoln Financial, JP Morgan Chase, Roche China, General Electric, Boston Scientific, McKesson and Hitachi.
From 2005-2016, Mr. Austin worked at Decision Strategies
International, leaving as a Senior Principal. There he led
numerous projects including scenarios of the future for a Medical
Devices firm; R&D priorities for a major consumer products
company; a strategic plan for the American College of Radiology;
scenarios of the future for the League of Southeastern Credit
Unions; and a new vision/priorities at RAND Health. Today, he
heads his own consulting/executive development firm, JH Austin
Associates, Inc.
Jim holds a BA in Economics and Politics from Yale University.
He was a Special Student at the Massachusetts Institute of
Technology in the Urban Studies Department, and received a joint
Masters in Public Affairs (MPA) and a Masters in Urban and Regional
Planning (MURP) from the Woodrow Wilson School, Princeton
University.
Judith Bentkover is the Executive and Academic Director
in Brown University’s Executive Master of Healthcare Leadership
program. She is a Professor of the Practice in the Department of
Health Services, Policy and Practice at Brown, and also a Professor
of the Practice in the Economics Department at Tufts
University.
Dr. Bentkover has authored approximately 100 research articles,
chapters, monographs, books and reports. She has testified before
Congress, explaining the drivers of hospital costs. Dr. Bentkover
is a reviewer for several pharmacoeconomics, medical, and health
policy journals. She was included on Health Care 500’s list of the
most influential health policy makers in the US and is recognized
as a developer of therapy economics, translating cost-benefit
methodology into innovative strategic management tools. She often
is invited as a guest lecturer at universities, executive
workshops, and conferences.
Laurence Chait is an Adjunct Senior Lecturer at Brown
University, where he teaches a Masters-level course in Strategy. He
is also Managing Director of Chait & Associates,Inc., a consultancy
that advises senior management and their teams on achieving and
sustaining high performance—and helps them keep their strategic
initiatives on track. He has over forty years of experience in
business management and information technology.
In his consulting work, Mr. Chait has helped executives and
organizations across industries manage change. His focus is on
strategic business planning, change management, process
improvement, and knowledge leverage. In addition, Mr. Chait
supports clients as an executive and team coach.
Prior to Chait and Associates, Mr. Chait was Vice President and Director of Arthur D. Little, Inc. He held positions including Chief Knowledge Officer and Principal. While at ADL, Mr. Chait developed the firm’s Business Process Improvement methodology and built its practice in that area.
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