1. Leading, Managing, and Following in Complex Health Systems 2. Clinical Safety: The Core of Leading, Managing, and Following 3. Legal and Ethical Issues- 4. Cultural Diversity and Inclusion in Health Care 5. Gaining Personal Insight: The Beginning of Being a Leader 6. Being an Effective Follower NEW chapter! 7. Self-Management 8. Communication and Conflict 9. Power, Politics, and Influence 10. Healthcare Organizations 11. Organizational Structures 12. Care Delivery Strategies 13. Staffing and Scheduling 14. Workforce Engagement through Collective Action and Governance 15. Making Decisions and Solving Problems 16. The Impact of Technology 17. Delegating: Authority, Accountability, Responsibility in Delegation Decisions 18. Leading Change 19. Building Effective Teams 20. Managing Costs and Budgets 21. Selecting, Developing, and Evaluating Staff 22. Person-Centered Care 23. Managing Quality and Risk 24. Translating Research into Practice 25. Managing Personal/Personnel Problems 26. Role Transition 27. Managing Your Career 28. Developing the Role of Leader 29. Developing the Role of Manager 30. The Strategic Planning Process 31. Thriving for the Future Glossary Index
Patricia Yoder-Wise - Dr. Yoder-Wise is professor and Dean Emerita at Texas Tech University Health Sciences Center, and she also teaches for the University of Texas Health Science Center-Houston. She has taught in every type of nursing education program from nursing assistant through doctoral and continuing education. She is an author (e.g., Leading and Managing in Nursing and leadership/competence articles), editor (e.g., The Journal of Continuing Education in Nursing /Nursing Forum), and serves as president of the Wise Group. Dr. Yoder-Wise is a past president of the Texas Nurses Association, American Nurses Credentialing Center, and CGEAN. She is currently the President of the National League for Nursing.