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Leading with Grit
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Table of Contents

PREFACE xiii


WITH GRATITUDE xvii


INTRODUCTION xxi


CHAPTER ONE Freedom to Choose 1


The Choice is Yours 2


GRIT® Self-Awareness Assessment 11


PART I GRIT®—The Foundation


CHAPTER TWO Truth—The Core 17


Out of Touch 18


Where Does Our Truth Come From? 21


Becoming Aware 23


Prevent Ego from Interfering 25


There Are Many Paths to Find Your Truth 26


Look Objectively 29


It’s Your Choice 30


Change Your Story 32


What Do You Want in Life? 34


Change Your Thoughts 35


The Impact of Truth 37


What SHIFT Will You Make? 39


CHAPTER THREE Integrity—Aligning to Your Truth 41


Awareness, Intent, Attention 43


Your Actions Influence Others 47


Time Can Be On Your Side 51


Choices That Keep Us Whole 52


Competing Priorities 53


Accountability Is an Act of Integrity 55


It’s Not about Being Perfect 58


Truth + Integrity = Trust 60


Why Do People Lie? 61


What SHIFT Will You Make? 65


CHAPTER FOUR Respect—It’s a Two-Way Street 67


Be Selfish 68


Consider Others 70


Ego in Disguise 72


What Information Are You Filling In? 75


Remain Open 78


Respect Other People’s Choices 80


Accept It, and Let It Go! 81


Believe in Your People 84


You Can’t Demand Respect 87


Bumps in the Road 88


Respect Your Journey 89


What SHIFT Will You Make? 90


CHAPTER FIVE Generosity—The More You Give, the More You Get 93


Pay It Forward 95


Let It Flow 98


Overly Generous 100


Finding Purpose 104


Generosity at Work 106


And Now, the Rest of the Story 108


What SHIFT Will You Make? 110


CHAPTER SIX The Key to Efficient Change 113


Overcoming Obstacles 115


The Five Steps of Change™ 116


What SHIFT Will You Make? 129


PART II Communicating with GRIT®


CHAPTER SEVEN Can You Hear Me Now? 133


Barriers 135


It Takes More Than Your Ears 138


Understand the Why 139


Empathy 141


Choose When to Listen 143


What SHIFT Will You Make? 145


CHAPTER EIGHT What Message Are You Sending? 147


Speak Their DiSC® Language 149


Actions Speak Louder Than Words 151


Choose Your Words Wisely 153


What’s Missing with E-messages 155


Communicate with Confidence 157


Inspire with Your Message 158


Is Sarcasm Your Scapegoat 159


The Illusion of Fear 161


Respect People’s Time 162


Safe Communication–Use a Filter 162


Structure Your Message 164


Public Speaking: It’s Not about You 166


Share Your Message with the World 167


What SHIFT Will You Make? 169


CHAPTER NINE Just Say It! 171


Say It to Help Others 172


Make Waves 177


Empower Team Communication 178


Just Say NO! 181


Just Ask 184


What SHIFT Will You Make? 186


PART III Your Impact


CHAPTER TEN The Ripple Effect 191


Your Ripple 193


It Starts with You 195


The Value of Connecting 196


Learn from the Chameleon 200


Know the Skills You Need 202


Building the Team 203


Nobody Wins Unless You Delegate 204


Attitude Is Everything 206


Invest in People 208


Preventing a Tidal Wave 210


What SHIFT Will You Make? 212


CHAPTER ELEVEN Keeping on Track 215


Leaders Set the Direction 218


Know the Where and the Why 220


Use Meetings to Keep on Track 223


Creating a Culture of Feedback and Recognition 225


You Need Feedback Too 230


Complaints Aren’t Always Bad 231


Get Them Off the Tracks! 234


What SHIFT Will You Make? 235


CHAPTER TWELVE Enjoy the Journey 237


No Need to Worry 238


Reap Your Crop 240


Unsung Heroes 241


What SHIFT Will You Make? 243


INDEX 245

About the Author

LAURIE SUDBRINK is the founder and president of Unlimited Coaching Solutions, Inc. Her proprietary system of GRIT(R) (Generosity, Respect, Integrity, and Truth) has inspired tens of thousands of participants to take control of their own happiness and productivity at work. She is widely known as a dynamic speaker whose work ranges from small organizations to fortune 500 companies and has delivered workshops and keynotes at business and higher education conferences around the world.

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