Table of Contents

Introduction. Part One: The Power of Questions. 1. An Underused Management Tool. 2. Benefits of a Questioning Culture. Part Two: Asking Questions Effectively. 3. Why We Have Trouble with Questions. 4. Asking the Right Questions. 5. The Art of Asking Questions. 6. Creating a Questioning Culture. Part Three: A Guide for Leaders on Using Questions. 7. Using Questions in Managing People. 8. Using Questions to Build Teams. 9. Using Questions to Shape Strategy and Enable Change. Conclusion: Becoming a Questioning Leader. Resource A: Training Programs for Questioning Leaders. Resource B: Biographies of Leaders Interviewed. Bibliography. Acknowledgments. The Author. Index.

About the Author

Michael Marquardt is an internationally noted educator and consultant, and professor of human resource development and program director of Overseas Programs at George Washington University. He is also the director of the Global Institute for Action Learning.