Introduction. Lean Primer for IT Professionals. The Transformation Framework. The Importance of Purpose. Day Zero. The Paradox of Process. Problem-Solving Scientists. Everything Is Visible. Why Management (Still) Matters. Sustain Your Progress. The Importance of Strategic Alignment. Engineering Excellence. Continue the Journey.
Michael A. Orzen, MBA , has a consulting and coaching career
spanning more than 20 years. He received the BA degree in economics
from Stanford University and the MBA degree in finance and
management from the University of Oregon. He has gathered a unique
blend of lean, IT, finance, and operations experience, which he
uses to coach organizations in their pursuit of enterprise
excellence. His personable approach and people-first philosophy
have inspired leaders and empowered workforces to successfully
apply conscious awareness, lean, and enterprise excellence
practices in many complex work environments.
He is the coauthor of the award-winning book, Lean IT—Enabling and
Sustaining Your Lean Transformation (CRC Press, 2011), and
recipient of the Shingo Research and Professional Publication
Award. He holds degrees from Stanford University and the University
of Oregon. Mike teaches with the Lean Enterprise Institute, the
Shingo Institute, and The Ohio State University Fisher School of
Business.
Thomas A. Paider, MBOE , is an IT executive for Nationwide, a
Fortune 100 insurance and financial services company. He received
his BS degree in business administration from Ohio Dominican
University and his master’s degree in business operational
excellence from the Ohio State University. His teams work across
Nationwide to foster Lean thinking and improve software development
capability. He is also a Lean coach in the Masters in Business
Operational Excellence program at The Ohio State University.
Tom is the cofounder of the IT Leadership Network at the Center for
Operational Excellence at The Ohio State University, a partnership
between industry and academic leaders focused on helping member
companies collaborate and sustain their Lean journeys. Tom has
consulted with dozens of companies, ranging from startups to large
enterprises, on their Lean transformations.
"The Lean IT Field Guide answers the fundamental questions posed by
so many who read the books, attend the conferences and are inspired
by others to transform their own team: Where do we begin? How do we
get started? What should our first steps be? Authored by two
experienced Sherpas, Tom Paider and Mike Orzen, the book will
ensure you will never be alone on your path to truly great
results."
—Rich Sheridan, CEO and Chief Storyteller, Menlo Innovations;
Author of Joy, Inc. - How We Built a Workplace People Love
"The Lean IT Field Guide is a practical, principles-based, guide to
enterprise transformation. Orzen and Paider have great experience
in IT—and it shows in great examples that are genuine and really
helpful. Their advice applies in any knowledge-work environment, IT
or otherwise. This book is a must-read for anyone interested in
durable, transformational change in the way their organization
works.
—Peter Ward, Sr. Associate Dean, Fisher College of Business, The
Ohio State University; Director of the Center for Operational
Excellence
"I’m excited about this book because it fills in many of the gaps
that we all wanted filled after reading Mike’s first book, Lean IT.
It continues the journey of the principles and practices learned
through decades of experience, as well as showing concrete patterns
that can be applied to technology work.
Like Lean IT, this book focuses on technology value streams that
enable the business. Even better, the lessons are equally relevant
to any value stream, whether it’s service, manufacturing,
healthcare, or other value streams that rely on technology."
—Gene Kim, Co-Author of The Phoenix Project and the upcoming DevOps
Handbook
"This short, readable book is a triumph of clarity, dense with
practical advice. There's simply no better work available to anyone
looking to kick-start a sustainable lean IT transformation. It
provides the necessary tools—and no more—illustrated with vivid,
relevant examples, and ties them together into a coherent whole
with the bare minimum of theory and exposition. Highly
recommended."
—Jez Humble, Co-Author of Continuous Delivery; Vice President at
Chef
"By clarifying the main definitions; specifying, step by step, the
foundational management skills; and providing many examples
distinguishing success from setback, Mike and Tom have written a
savvy, smart, and mindful guide to your own lean IT transformation.
... a wonderfully written, lucid, succinct guide to what you need
to know to succeed."
—Michael Ballé, Bestselling co-author of The Gold Mine trilogy;
Three-Time Shingo Research Award Recipient
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