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Lean Six SIGMA for Hospitals
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Jay Arthur (Denver, CO), "The KnowWare Man," works with companiesthat want to fire up their profits using Lean Six Sigma. He is the author ofLean Six Sigma Demystified (2nd) and QI Macros SPC software forExcel. Jay has worked with Tenet, Kindred, Centura, Sutter Health, and ChristusHealthcare on projects to improve patient flow and to reduce clinical andoperational errors.

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