Table of Contents

Introduction 5 I. Different legal teams will have different solutions 9 1. Rapid integration of digital technology in the delivery of legal services is the new 'killer app' 9 2. The current state of play with legal practice 12 3. Will we hire lawyers through an app? 13 4. COVID-19 is a disruptive moment that favours challenger firms 14 5. COVID-19 and the delivery of legal services through digital platforms 15 6. The medium is the message - how legal services are delivered is becoming more important than who delivers them 16 7. 'Legal teams', not 'law firms' + 'in-house' - the death of the siloed lawyer 18 8. Conclusion: reimagining the legal profession post-COVID-19 19 II. Remote working is here to stay 21 1. Location, location 21 2. Home sweet home 23 3. All change! 25 4. Change as a constant 25 5. Change as an opportunity 26 6. Change as a threat 27 7. Change as a force for good 29 III. Health and safety for legal teams post-COVID-19 - uneducated guesses? 31 1. Nobody knows what the return to work for legal teams will look like 31 2. "You must work from home if you can" 32 3. COVID-19, difficult conversations and unspoken bias 34 4. Glimmers of hope: will 'work from work' be something special and different from 'work from home'? 39 5. Grief for what was lost 41 6. The unasked question is now asked: can UK employers mandate COVID-19 vaccines for employees? 41 7. Legal teams after COVID-19 - trauma and transformation 43 IV. Culture and community 45 1. "Trust me, I'm a lawyer" 45 2. Trust under attack 47 3. Trust rediscovered 50 V. Partners will foot the bill 57 1. Yes - but maybe not straight away 57 2. Survival of the fittest? 59 3. What's next? 60 4. Think the unthinkable .63 VI. A changed profession: will old values still triumph? 67 1. Keep calm and carry on lawyering? 67 2. Or might fortune favour the brave? 69 3. "Brave? Me?!" 72 4. Flexible lawyers - great lawyers 74 5. The brakes are coming off - which way now? .82 6. Closing remarks 83 Notes 84 About the authors 87 About Globe Law and Business 88